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    Zapic0
    @zapic0
    that’s your associated consumer ;)
    roykalony
    @roykalony

    Hi, I've started AG integration for my company, I got a couple of questions:
    1.AirShopping offers expiration time - is it always 15m? or is it adjustable by settings?
    2.AirShopping offers expiration in general - Until what step in the booking flow the offer is valid?
    (CreateOrder / Ticket)

    1. For sandbox environment - can I place orders without penality risk? the orders are completely fake / mocked?

    Thanks in advance.

    Jorge Díaz
    @xurde
    Hi @roykalony would you please share privatly with me more details about which company/integration are you working for?
    we ask this to create a private chatroom for that purpose
    roykalony
    @roykalony
    for agency gulliver
    @xurde for agency gulliver
    Jorge Díaz
    @xurde
    thanks, I will now create a private chatroom
    roykalony
    @roykalony
    10x
    gcortesco
    @gcortesco
    hello
    i am gonzalo from travelcompositor
    i am evaluating your API for our company
    could be possible to get an Authentication key
    Jorge Díaz
    @xurde
    Hi @gcortesco I think we have already talked on the email, right?
    let me please create a private room for our conversation
    gcortesco
    @gcortesco
    ok
    could you do it?
    Denis
    @and1helicopter
    Hi. My name is Denis, I'm a developer from cityTravel.
    How to enable providers for AirShopping requests?
    Jorge Díaz
    @xurde
    Hi Denis
    let me please move the conversation to a private room CityTravel <> AGW
    Bernat Pi
    @BernatPi
    Hi. I'm Bernat, from Diurnus. I've successfully created tickets/services on the sandbox BookingPad for A3, AF, AY and others, but I'm unable to create tickets for IB ("[code: 486, short text: NDC_DIST_2011] - Selected form of payment is not available.") and BA ("[code: 486, short text: Unknown] - NDC_AIRDOCISSUE_1003 - An unknown error occurred."). Could you please check if there's something wrong on my airlines settings? Thanks.
    Zapic0
    @zapic0
    hi @BernatPi
    that error from Iberia is that you tried to pay with BSP
    but apparently your consumer doesn't have that allowed
    did you talk directly to IB?
    and with British it could be the same
    did you try to pay with credit card?
    Bernat Pi
    @BernatPi
    Hi @zapic0. I've tried with a IATA code provided by Iberia and now the ticketing with BSP works as expected. Thank you very much!
    Bernat Pi
    @BernatPi
    One more thing: when retrieving the order information from IB orders with extra baggage added (OrderRetrieve v1.1) the "services" nodes is missing. The service addition is shown in the "history" node, but there is no "services" node like in other airlines (A3, AY, BA...). Is this behavior expected? Thanks
    mounikadandu
    @mounikadandu3_twitter
    Hai @zapic0 .I've successfully created order but an error occurred at [AirDocIssue (card)] and the error is:[{"id":"H4hnFJB7","code":"bad_request","status":400,"detail":"card payment method is not allowed"}]. Please suggest me how can fix this.
    Jorge Díaz
    @xurde

    Hai @zapic0 .I've successfully created order but an error occurred at [AirDocIssue (card)] and the error is:[{"id":"H4hnFJB7","code":"bad_request","status":400,"detail":"card payment method is not allowed"}]. Please suggest me how can fix this.

    Hi @mounikadandu3_twitter this is a configuration setting in our side. Please let me know which company are you working for so that we put this conversation in a private context. Thanks

    mounikadandu
    @mounikadandu3_twitter
    @xurde I am working for Serenidipity Tours
    Jorge Díaz
    @xurde
    Ah great, let me invite you to the private chat room
    mounikadandu
    @mounikadandu3_twitter
    @xurde Ok
    AliMazaher
    @AliMazaher
    Hello
    I have a question about token in test environment.
    I registered in "agency.airgateway.com" and I have token, but I registered in "agency.airgateway.net" and there isn't any token.
    How can i get it?
    Jorge Díaz
    @xurde
    Hi @AliMazaher can you please privately share details about which agency/partner are you working on behalf of?
    we need to identify this before providing support
    hemantrathore15
    @hemantrathore15
    Hi We are trying to create order with payment but keep getting 404 bad request
    {
    "shoppingResponseID": "Y7T9WTYYGKNGJSUKJ47EUBLFJC0I06AXEA1F1ZQ8IUEV79ZAOG95PY12HP97XZSC",
    "passengers": [
    {
    "document": {
    "birthCountry": "Spain",
    "documentID": "115233245A",
    "documentType": "PP",
    "expirationDate": "2018-02-19",
    "issueDate": "2018-02-19",
    "residenceCountry": "UK"
    },
    "passenger": {
    "birthdate": "1982-02-10",
    "emailContact": "smith@airgateway.net",
    "gender": "Female",
    "middle": "Meyer",
    "nameGiven": "John",
    "nameTitle": "MR",
    "passengerType": "ADT",
    "phone": {
    "areaCode": "34",
    "countryCode": "34",
    "number": "666123123"
    },
    "address": {
    "street": "test",
    "postalCode": "test",
    "countryCode": "GB"
    },
    "surname": "Smith"
    }
    },
    {
    "document": {
    "birthCountry": "Spain",
    "documentID": "115233246A",
    "documentType": "PP",
    "expirationDate": "2018-02-19",
    "issueDate": "2018-02-19",
    "residenceCountry": "UK"
    },
    "passenger": {
    "birthdate": "1983-02-10",
    "emailContact": "smith@airgateway.net",
    "gender": "Male",
    "middle": "",
    "nameGiven": "Mary",
    "nameTitle": "MR",
    "passengerType": "ADT",
    "phone": {
    "areaCode": "34",
    "countryCode": "34",
    "number": "666123123"
    },
    "address": {
    "street": "test",
    "postalCode": "test",
    "countryCode": "GB"
    },
    "surname": "Jones"
    }
    }
    ],
    "payment": {
    "method": "card",
    "cardType": "VI",
    "cardCode": "VI",
    "cardNumber": "4548819407777774",
    "seriesCode": "407",
    "cardHolderName": "Manuel",
    "street1": "Ibiza 21",
    "street2": "Test",
    "cityName": "MAD",
    "stateProv": "28",
    "postalCode": "28900",
    "countryCode": "ES",
    "effective": "0217",
    "expiration": "0222",
    "cardHolderSurname": "Martinez",
    "cardHolderTitle": "MR",
    "cardHolderEmail": "accept@accept.com",
    "emailContact": "accept@accept.com",
    "nameGiven": "Manuel",
    "phone": {
    "areaCode": "",
    "countryCode": "",
    "number": "646666621"
    },
    "surname": "Martinez",
    "nameTitle": "MR"
    }
    }
    markus2e
    @markus2e

    Hi, I'm trying OrderCreate for Vueling offer (on Hahn Air account) but get an error for the CC. Are there valid test cards or is different payment method possible in sandbox?
    {
    "passengers": [
    {
    "document": {
    "birthCountry": "Spain",
    "documentID": "115233245A",
    "documentType": "PP",
    "expirationDate": "2018-02-19",
    "issueDate": "2018-02-19",
    "residenceCountry": "UK"
    },
    "passenger": {
    "birthdate": "1982-02-10",
    "emailContact": "smith@airgateway.net",
    "gender": "Female",
    "middle": "Meyer",
    "nameGiven": "John",
    "nameTitle": "MR",
    "passengerType": "ADT",
    "phone": {
    "areaCode": "34",
    "countryCode": "34",
    "number": "666123123"
    },
    "address": {
    "cityName": "Madrid",
    "street": "test",
    "postalCode": "12345",
    "countryCode": "ES"
    },
    "surname": "Smith"
    }
    },
    {
    "document": {
    "birthCountry": "Spain",
    "documentID": "115233246A",
    "documentType": "PP",
    "expirationDate": "2018-02-19",
    "issueDate": "2018-02-19",
    "residenceCountry": "UK"
    },
    "passenger": {
    "birthdate": "1983-02-10",
    "emailContact": "smith@airgateway.net",
    "gender": "Male",
    "middle": "",
    "nameGiven": "Mary",
    "nameTitle": "MR",
    "passengerType": "ADT",
    "phone": {
    "areaCode": "34",
    "countryCode": "34",
    "number": "666123123"
    },
    "address": {
    "cityName": "Madrid",
    "street": "test",
    "postalCode": "12345",
    "countryCode": "ES"
    },
    "surname": "Jones"
    }
    }
    ],
    "payment": {
    "cardCode": "VI",
    "cardHolderEmail": "accept@accept.com",
    "cardHolderName": "Manuel",
    "cardHolderSurname": "Martinez",
    "cardHolderTitle": "MR",
    "cardNumber": "1234123412341234",
    "cardType": "CC",
    "cityName": "MAD",
    "countryCode": "ES",
    "expiration": "0122",
    "method": "card",
    "phone": {
    "areaCode": "",
    "countryCode": "34",
    "number": "646666621"
    },
    "postalCode": "28900",
    "seriesCode": "123",
    "stateProv": "28",
    "street1": "Leganitos 21"
    },
    "shoppingResponseID": "Y7H39P0GKLH4MO84DWA61B56S6CVEKF8RBNMALHL4G61SBGDVC1V0FD1NMEH8HIK"
    }

    {"id":"nWS3OjnD","code":"EFP-ok","status":503,"detail":"[code: 198, short text: 11] - Sorry. Regrettably your card has been declined. Please, ensure that the information you entered was correct. Otherwise, please try another card or call our telesales centre.","meta":{"err0":"[code: 198, short text: 11] - Sorry. Regrettably your card has been declined. Please, ensure that the information you entered was correct. Otherwise, please try another card or call our telesales centre."}}

    Jorge Díaz
    @xurde
    Hi @markus2e let me check with @eloyucu
    Eloy Fernández Franco
    @eloyucu
    Hi @markus2e we have enable the cash on file for your profile so you will can use that option instead to send us all the information
    markus2e
    @markus2e
    Thanks @xurde @eloyucu , will try that.
    markus2e
    @markus2e
    Hello again, looks like the payment node now is missing something?
        "payment": {
        "cashEmail": "smith@airgateway.com",
        "cashName": "Manuel",
        "cashSurname": "Martinez",
        "cashTitle": "MR",
        "method": "cashOnFile",
        "phone": {
            "areaCode": "12345",
            "countryCode": "34",
            "number": "646666621"
        }
    },
    {"id":"NamYrLyb","code":"EFP-ok","status":503,"detail":"[code: 197, short text: 12] - Sequence contains no elements","meta":{"err0":"[code: 197, short text: 12] - Sequence contains no elements"}}
    I added all I found in documentation starting with Cash and removed the card related fields, but maybe removed to many?
    Eloy Fernández Franco
    @eloyucu
    sorry... I told cash on file, but I wanted say agency card
    let me 1 sec to send you an example
    Eloy Fernández Franco
    @eloyucu
    "payment": {
        "method": "agencyCard"
    }
    using this should work :)
    markus2e
    @markus2e
    @eloyucu Yes, that works, thanks.
    Eloy Fernández Franco
    @eloyucu
    great!! :)