These are chat archives for Awesome-Support/Awesome-Support

19th
Jan 2015
David Pearce
@ccd-dp
Jan 19 2015 14:12
Hi Julien, I am a previous owner of WPAS from Envato. Can you please tell me how I can assign a ticket to another user?
Julien Liabeuf
@julien731
Jan 19 2015 16:26
@ccd-dp, in v2 just like in v3 you should see a metabox on the right hand side of the ticket edit screen (admin side). In this metabox you'll see a dropdown list where you can choose the agent to assign the current ticket to.