These are chat archives for Awesome-Support/Awesome-Support

16th
Oct 2015
Julien Liabeuf
@julien731
Oct 16 2015 02:51

We are not planning to make users tickets / replies editable. The reason is that we believe what the client said should not be altered. However, I understand your situation and I think there is one thing in our roadmap that would fit: https://trello.com/c/ToMHlLfP

Obviously it's not developed yet but it should be in the coming months.

Benjamin Intal
@bfintal
Oct 16 2015 03:51
Based on my experience, customers do keep on putting their login details in tickets and we manually remove them :(