WP Awesome Support is a simple yet powerful ticketing plugin for WordPress.
melliesou on develop
Fix product sync. Include/Exclude eCommerce produ… Ensure product are sorted by th… and 1 more (compare)
melliesou on develop
# Fixed back-slashes issue from… # 2280587 warning message on th… # Hotfix - Added code change fo… and 2 more (compare)
We are not planning to make users tickets / replies editable. The reason is that we believe what the client said should not be altered. However, I understand your situation and I think there is one thing in our roadmap that would fit: https://trello.com/c/ToMHlLfP
Obviously it's not developed yet but it should be in the coming months.