So when someone actually opened my office door they were met with a raised eyebrow
And they would almost invariably start with, "I've tried Googling it, I swear!"
...which is all I really wanted, actually. Put some effort into finding the damned answer yourself. I don't mind helping, I really don't. I don't mind mentoring, either. Just don't expect me to do your damned job for you.
I also used to reply to emails with a link to lmgtfy.com with their question put in it
"Please refer to this link, you'll find the solution there."
Mmhmm, odds are unless you're running proprietary crap - you can find the answer on google.
That was the fun in my old job - IT for a tax firm. And it was decided to use a canadian software suite designed for small to small/mid size firms and customize and upscale it to the national level for use with 5000 employees and a hundred offices.
I know how you guys feel about proprietary software, I am currently 1st and 2nd level support as well as system development engineer for our ERP system.
I'd love to be able to say "have you googled it?" but most of the time that would probably cause more confusion... We'd have been much better off with SAP, but the company is too cheap... It's pretty tedious and boring but it seems to pay well.
I'd love to be able to kick back and do very little but, that's no bueno for me :frowning: