These are chat archives for DigitalGlobe/tools

23rd
Sep 2016
Des Petrie
@DesPetrie
Sep 23 2016 00:02
@surge-cmcgeorge Thanks for the update. I don’t believe we are, but I will check.
Phillip Benedict
@qwyjibojones
Sep 23 2016 12:24
This message was deleted
Des Petrie
@DesPetrie
Sep 23 2016 13:25
@surge-cmcgeorge We dont have a dedicated rep, but our Esri accounts do come with customer service support. I've asked for our account number, but you can also try calling them.
Des Petrie
@DesPetrie
Sep 23 2016 14:36
@surge-cmcgeorge Apparently only authorized DG helpdesk folks are allowed to call Esri per our contract. I can explain further on the daily call. So reach out to Esri directly. Let me know if you run into issues. http://support.esri.com/
Des Petrie
@DesPetrie
Sep 23 2016 19:43
@BethOkun @surge-cmcgeorge @eddiana @WesHildebrandt I've turned off the password reset prompt in the new VM (54.165.77.101). Try logging in with your existing usernames and p: Welcome2DG!
Ed Diana
@eddiana
Sep 23 2016 19:46
I am in!
Des Petrie
@DesPetrie
Sep 23 2016 19:50
@eddiana Great! @mv003348 - verified 2 people can log into the SA VM. @surge-cmcgeorge @BethOkun Please try as well so we can test 4 people.
Beth Okun
@BethOkun
Sep 23 2016 20:50
Hi.........I'll give it a try and I'll let you know.........
Beth Okun
@BethOkun
Sep 23 2016 20:58
Hi...........I got in, too.............thanks.........
Des Petrie
@DesPetrie
Sep 23 2016 21:17
Thanks @BethOkun
@/all I'll keep downloading the code through the weekend and will let everyone know when its complete. Thus far, the SaCommon folder has dowloaded. Tools' is in process.
Ed Diana
@eddiana
Sep 23 2016 21:24
@DesPetrie Sounds good. Thanks!