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    DavidCamelo
    @DavidCamelo
    @PastuDan The backup job never was triggered :(
    image.png
    Dan Pastusek
    @PastuDan
    It looks like your cluster is on a newer version of kubernetes than what our backup system currently supports. We are rolling out a fix now.. hold tight! :)
    DavidCamelo
    @DavidCamelo
    got it, thanks !
    Dan Pastusek
    @PastuDan
    @DavidCamelo the backup script is now fixed. One more try please :)
    DavidCamelo
    @DavidCamelo
    On my way
    Dan Pastusek
    @PastuDan
    Awesome thank you
    DavidCamelo
    @DavidCamelo
    image.png
    :(
    Dan Pastusek
    @PastuDan
    @DavidCamelo I canceled that backup, can you try again?
    DavidCamelo
    @DavidCamelo
    Sure
    DavidCamelo
    @DavidCamelo
    image.png
    :(
    Dan Pastusek
    @PastuDan
    ok fixed! the backup was stuck due to some limits on your namespace (I removed those)
    that backup completed
    DavidCamelo
    @DavidCamelo
    yes, I saw, after a while...
    Dan Pastusek
    @PastuDan
    they should be nearly instant now
    DavidCamelo
    @DavidCamelo
    Got it, thanks!
    Now is working fast, thanks!!
    Seandon Mooy
    @erulabs
    A small hint: when a backup is scheduled but not starting, there should be a job in your namespace - ie: kubectl describe jobs - typically the job is failing to start for some reason, which makes the backup just sit and hang
    I should make the backup page have a link to the job - it does show up in the kubesail ui under "resources" - just not linked helpfully in the backups view
    DavidCamelo
    @DavidCamelo
    Got it
    Borozenets
    @Borozenets
    Hi,
    I can't cancel my subscription.
    I do not need this service yet.
    How do I cancel my subscription ?
    Thank you!
    Dan Pastusek
    @PastuDan
    Hey @Borozenets I went ahead and canceled your subscription and refunded your last payment. Thanks for giving us a try!
    Seandon Mooy
    @erulabs
    Hello everyone - just a very last heads up that our C1 cluster is being removed today. All apps have been migrated, so no one should need this announcement, but making it anyways! :D
    DavidCamelo
    @DavidCamelo
    Hi @PastuDan and @erulabs today I made backups of all my resources, I need to restore only the PVC wordpress-mysql-pv-claim, but it's not working, the job is stuck, I think it's a problem with my dedicated cluster because I tested in the shared cluster I was able to restore the PVC
    Seandon Mooy
    @erulabs
    Hrm - trying to do the restore to your dedicated cluster? It's possible the job isn't starting correctly - you might do kubectl get jobs
    DavidCamelo
    @DavidCamelo
    image.png
    Seandon Mooy
    @erulabs
    hrm yes, it's just waiting for some reason - possibly it doesnt have space to start :( You can do kubectl describe job and it will likely have an error
    I've had a task to make the KubeSail.com dashboard inform you of that automatically for far too long now :(
    DavidCamelo
    @DavidCamelo
    image.png
    Seandon Mooy
    @erulabs
    Ah, it actually failed :O - you can look at the restore pod - at the end of that error message it mentions the name of the pod - you can use kubectl logs <pod_name> or look in the UI and hopefully it should have some useful error there...
    I can take a look in a little bit as well, but I may need an invite to your cluster!
    DavidCamelo
    @DavidCamelo
    I give you access
    image.png
    Seandon Mooy
    @erulabs
    We should make that more helpfully shown on the KubeSail.com UI, but I believe it's using the wrong restore password
    Give me a few moments to look into what happened here :)
    Backups are very heavily encrypted, and I believe there is some mixup in how it's trying to decrypt this particular volume
    Are you trying to restore from the "Volume" panel, or from the Restore Resources panel?
    DavidCamelo
    @DavidCamelo
    From the valume panel
    Volume*
    Dan Pastusek
    @PastuDan
    @DavidCamelo PVC backups that are created by full Resource Backups can't currently be restored manually, except in a very hacky way. The problem is that PVC backup doesnt know its own password. If this is urgent let me know and I can get the password for you
    Otherwise that restore functionality is on the roadmap
    DavidCamelo
    @DavidCamelo
    But I was able to restored it in the shared cluster
    Seandon Mooy
    @erulabs
    If you have it on the shared cluster, you should create a VolumeBackup (by clicking the Volume itself and creating a backup with a known password) - then you should be able to restore that anywhere you'd like
    The problem is that the complete Namespace Backup and the individual PVC backup aren't playing super nicely together :cry:
    DavidCamelo
    @DavidCamelo
    Got it
    Seandon Mooy
    @erulabs
    We'll get that fixed but are currently working on another issue - so it might take a couple days to get a fix out for that - thanks for pointing that issue out tho!
    But yes, ideally, normal volume backups and restores should work more obviously