These are chat archives for PaperCutSoftware/PaperCutExamples

20th
Dec 2017
Wouter Schoofs
@WouterSchoofs
Dec 20 2017 13:58
Hi all, i'm trying to connect from our API trough Papercut on a server in another building. Locally this worked fine, but when i try to connect to another IP address i got these error: "Access denied. Your IP address is not allowed to access the Web Services API"
Can anybody help me with this?
Wouter Schoofs
@WouterSchoofs
Dec 20 2017 16:25
our API that connects to the papercut server is an heroku app
Jonathan Bennetts
@Joffcom
Dec 20 2017 16:59
Go to Options > Advanced in PaperCut and there is an option to add an IP or multiple for web service access
Allowed XML Web Services Callers, You will need to add the IP of your Heroku instance there. If they don’t offer a static address this page should point you in the right direction for what you need. https://help.heroku.com/JS13Y78I/i-need-to-whitelist-heroku-dynos-what-are-ip-address-ranges-in-use-at-heroku
Wouter Schoofs
@WouterSchoofs
Dec 20 2017 17:05
hi Jonathan, thanks for you answer!
I'll check it
Jonathan Bennetts
@Joffcom
Dec 20 2017 17:06
No problem, let me know how you get on