These are chat archives for arenanet/api-cdi

12th
Apr 2017
Michael Dougall
@madou
Apr 12 2017 05:10
uh, not sure if mentioned
ssl cert expired?
@lye
This certificate has expired (1 days ago)
@tivac
Pat Cavit
@tivac
Apr 12 2017 05:13
COOL
Michael Dougall
@madou
Apr 12 2017 05:13
soz to be the bearer of bad news !
Pat Cavit
@tivac
Apr 12 2017 05:14
better we know
Michael Dougall
@madou
Apr 12 2017 05:14
;) good luck
Pat Cavit
@tivac
Apr 12 2017 05:16
Not much for me to do, but fun times for the Ops on-call person
Michael Dougall
@madou
Apr 12 2017 05:47
rip that guy
windwarrior
@windwarrior
Apr 12 2017 11:09
account.arena.net has some errors too
trying to retrieve some tracking URL which is 404 and otherwise blocked by the same origin policy
blob
Archomeda
@Archomeda
Apr 12 2017 11:41
oh, someone forgot to update the ssl certificate on render? it seems alright on the other domains
its the same cert for all domains
Archomeda
@Archomeda
Apr 12 2017 11:43
rip
darthmaim
@darthmaim
Apr 12 2017 11:43
We have the new cert but ran into some issues getting it installed tonight. Everybody’s pretty beat so it’ll go in as soon as we can tomorrow.
Sorry, this got missed in our checklists of places to updated certs. We’ll make sure it doesn’t happen again.
windwarrior
@windwarrior
Apr 12 2017 12:29
hah @tivac is a fellow BotW fan!
Eearslya Sleiarion
@Eearslya
Apr 12 2017 12:46
oh good lord, for a moment the whole forum was in Lucida Console or something
Darrian
@rikkuness
Apr 12 2017 12:48
least it's fixed width tho :p
Archomeda
@Archomeda
Apr 12 2017 13:05
ah, i just got the good 'ol "The game client was unable to connect to the log-in server." message on first boot of today :P
lol, second boot too
third boot came through haha
oh wow, had a weird loading bug in sab :P
went infantile in w2z3, the cutscene plays for showing where you're headed to, but i stayed in the lobby for 2 seconds with the cutscene icon showing above my head, before i got tp'd to w2z3 :D
Archomeda
@Archomeda
Apr 12 2017 13:49
i'm getting repeated login errors right now, is it just me?
darthmaim
@darthmaim
Apr 12 2017 13:49
I had 4 or 5 in a row yesterday
Darrian
@rikkuness
Apr 12 2017 13:51
yah had some last night
Pat Cavit
@tivac
Apr 12 2017 16:21
of course I like BotW, I'm not a monster
Fixed cert deploying now, should be ~10 minutes
@windwarrior account errors unrelated and something that is fixed on dev but not deployed yet
Archomeda
@Archomeda
Apr 12 2017 16:32
thanks @tivac :+1:
Pat Cavit
@tivac
Apr 12 2017 16:41
Fixed now
windwarrior
@windwarrior
Apr 12 2017 16:42
ah yeah, no worries
just noted it
Pat Cavit
@tivac
Apr 12 2017 16:47
fix for tiles.guildwars2.com going out now that render.gw2.com was verified working
Pat Cavit
@tivac
Apr 12 2017 17:16
Done
darthmaim
@darthmaim
Apr 12 2017 17:16
:+1:
ChieftainAlex
@ChieftainAlex
Apr 12 2017 18:29
I take it these ops guys are in the US. http://www.mmoserverstatus.com/guild_wars_2
Eearslya Sleiarion
@Eearslya
Apr 12 2017 18:32
..Wouldn't those ping times suggest the site's EU-based?
ChieftainAlex
@ChieftainAlex
Apr 12 2017 18:34
sorry, there's two down now, I meant EU login server #2 has been down for a month
Pat Cavit
@tivac
Apr 12 2017 20:57
That... doesn't seem right
there's no way we've had an actual auth server down for a month
they may have hardcoded some IPs or something, but that's not a great plan
also I don't know what "file server" or "patch server" are
this is not how the servers are structured?
darthmaim
@darthmaim
Apr 12 2017 20:59
have you thought about a status.guildwars2.com with status for api, website, forum, wiki, auth, gameserver, ...?
Eearslya Sleiarion
@Eearslya
Apr 12 2017 20:59
Well, I'm sure they didn't consult an actual server engineer to figure this stuff out
Pat Cavit
@tivac
Apr 12 2017 21:00
Yes but hosted services are way expensive for the benefit
and building sometime ourselves is silly compared to everything else we need to do
Archomeda
@Archomeda
Apr 12 2017 21:02
mmoserverstatus.com is just bad
at least for gw2
file server and patch server are just funny
i was actually creating a status site for gw2 at some point
i think i actually went into a gray area when i was doing that
you can check if the game servers are online by pinging it, but that doesn't mean the servers are accepting connections; so i looked at how the connection was initiated and emulated that request
and aborted it right after the server responds
but yeah, it's a gray area, hence why i didn't continue it
Eearslya Sleiarion
@Eearslya
Apr 12 2017 21:16
"why are so many game clients crashing on connect?"