It "was" working fine on the android 11 device, but after trying to log in on my new android 12 device and failing, I tried logging in and out on the android 11 device ( which worked ok ) but I then cleared the Fennec F-Droid app data and uninstalled/reinstalled it and then after installing the bitwarden extension again and trying to log in i got the same results as i got on the new android 12 device .
bitwarden/desktop#1388 seems like the same problem
bitwarden/browser#2432 also seems like the same problem
"Logging out" seems to be ok anyway, its when you are "properly" logged out (new device) that the problem occurs
like it is having problems getting the 2fa to load or something
I'm not sure if you've already posted in these threads, but can you provide the following info:
- Can you visit the captcha link directly in your Android browser and see if it loads? https://vault.bitwarden.com/captcha-connector.html?data=eyJzaXRlS2V5IjoiYmMzOGM4YTItNTMxMS00ZThjLTlkZmMtNDllOTlmNmRmNDE3IiwibG9jYWxlIjoiZW4ifQ%3D%3D&parent=https%253A%252F%252Fvault.bitwarden.com%252F%2523%252F&v=1
- are you on a VPN or any other nonstandard network setup?
- are you experiencing this in the desktop app (if you have it installed, and if you dare to logout ;)
will try the capcha link now brb
i am using the latest fennec and firefox apps and the lastest extension version too ( 1.56.6 )
completly standard internet setup
even tried mobile data with custom dns and also with normal isp dns and I also tried wifi with custom dns and then standard isp dns
bitwarden/desktop#1388 seems like the same problem
bitwarden/browser#2432 also seems like the same problem
bitwarden/browser#2432 also seems like the same problem
Try a private window session on desktop computer
So you don’t have to sacrifice your active browser session
yes the app version 2.16.2 (4334) on android 11
It's too difficult to get any debugging information off the mobile app, if you could try to reproduce the issue on a computer (browser extension or desktop app) that would be more helpful - if you can do so without sacrificing your current session
One of our devs has been able to reproduce it internally though, so it's okay if you're not set up for that. We can continue investigating ourselves.
but if FF is your regular browser, then you could try it just in a normal Chrome window
one last thing to mention is I thought at first it could be my dns blocking it as I have been experimenting with "nextdns" the last few days. But as I said earlier I disabled that on both phones and wiped app data uninstalled and even restarted the phones and was still having the problem
when i tried logging in on chrome on the pc a minute ago my pc was using "nextdns" still so i don't think that has anything to do with it
4 replies
(bitwarden/desktop#1388 the issue i'm talking about)