These are chat archives for collectiveaccess/support

1st
Feb 2016
alexforist
@alexforist
Feb 01 2016 20:11
hello, anyone here?
kaik84
@kaik84
Feb 01 2016 20:24
hello
Stefan
@stefankeidel
Feb 01 2016 21:41
hi
kaik84
@kaik84
Feb 01 2016 21:41
it’s kai
CollectiveAccess
@collectiveaccess
Feb 01 2016 21:41
hello
three staff, but we missed our one customer!
kaik84
@kaik84
Feb 01 2016 21:41
I just linger here waiting for people :D
Yeah he was in almost 15 minutes before I was :/
Stefan
@stefankeidel
Feb 01 2016 21:41
oh so Kai is our chat support representative now
cool
CollectiveAccess
@collectiveaccess
Feb 01 2016 21:42
yes, he's paid well for it
kaik84
@kaik84
Feb 01 2016 21:45
right now I’m trying to get a google login working for my app
Stefan
@stefankeidel
Feb 01 2016 21:58
good luck with that!
kaik84
@kaik84
Feb 01 2016 22:01
got it working, so now I just have to make sure it does everything right in terms of DB inserts and stuff
Sami Rahman
@samrahman
Feb 01 2016 23:12
Hi
kaik84
@kaik84
Feb 01 2016 23:12
Greetings!
How can I help you?
Sami Rahman
@samrahman
Feb 01 2016 23:13
It's great to see the new chat room. We've an issue that we're struggling with
kaik84
@kaik84
Feb 01 2016 23:13
Alright, what is it?
I’ll see if I can help
Sami Rahman
@samrahman
Feb 01 2016 23:14
We are an university based on Adelaide. Building the collection management system using providence now. I believe there's a bug in ca_places which I reported here: http://collectiveaccess.org/support/forum/index.php?p=/discussion/295031/query-about-placehierarchybuilder#latest
We are in a position to complete all the data importing, but stucked with this issue
kaik84
@kaik84
Feb 01 2016 23:15
Alright. What have you tried?
I'm not quite used to the core code, so I might not be much help this time around.
But I don't mind =)
Sami Rahman
@samrahman
Feb 01 2016 23:17
Please see my attached mapping. The children most node doesn't merge for placeHierachyBuilder refinery
is @skeidel here too?
kaik84
@kaik84
Feb 01 2016 23:17
pinging @skeidel , do you read me?
Hmm.
He may be idling, but he is definitely in this chat room.
So the nodes aren’t merging?
Stefan
@stefankeidel
Feb 01 2016 23:18
Yeah I'm around. I don't have time to look at this right now though, unfortunately
kaik84
@kaik84
Feb 01 2016 23:18
Oh okay
Stefan
@stefankeidel
Feb 01 2016 23:18
I'll talk to Jonathan tomorrow to see if he can reproduce what you reported
Sami Rahman
@samrahman
Feb 01 2016 23:18
No worries Stefan
thanks for you help
kaik84
@kaik84
Feb 01 2016 23:19
Hopefully I can help next time around; this is my first time doing this :)
Sami Rahman
@samrahman
Feb 01 2016 23:19
Awesome guys
I'll catch you all tomorrow
kaik84
@kaik84
Feb 01 2016 23:19
Alright
Sami Rahman
@samrahman
Feb 01 2016 23:20
thanks..
kaik84
@kaik84
Feb 01 2016 23:20
no problem!
Stefan
@stefankeidel
Feb 01 2016 23:20
Just to make sure: You are using the latest code, yes?
kaik84
@kaik84
Feb 01 2016 23:20
That's what I was thinking
v1.6 contains quite a few bug fixes apparently
"This is a major update with a raft of bug fixes and new features"
Stefan
@stefankeidel
Feb 01 2016 23:22
I hate data import
kaik84
@kaik84
Feb 01 2016 23:22
Who doesn’t?
Importing data can be a real pain
I tried to make a Vanilla-xenForo converter
and it went catastrophically wrong
Stefan
@stefankeidel
Feb 01 2016 23:23
Especially if you try to build a framework that catches every odd case at every museum :-)
kaik84
@kaik84
Feb 01 2016 23:23
it must be difficult managing ~40+ separate installations of the same software, each with separate use cases and needs