These are chat archives for collectiveaccess/support

29th
Sep 2016
michelescarlato
@michelescarlato
Sep 29 2016 11:52
Hi to All :)

Sorry for the disturb, I am writing a feasibility study about the Collections Management System (CMS), to apply to our Regional System of Museum (I am from Sardinia).

I want to ask in this chat if it is possible to manage the Tickets for access the museum, with CollectiveAccess.
I know that with CollectionSpace is possible.
In this first phase required me to understand which is the more suitable solution for our needs.

Thanks in advance to All.

Karl Becker
@karbecker
Sep 29 2016 12:34

Hi! I’m trying to install Pawtucket 2. Did that successfully on a test installation, but was using the masterbranch there. Worked fine. Now I wanted to install the development branch. I did everything according to the installation instructions, but I get this error:
According to the Wiki, there should be a link to upgrade the database there, and, if not, I should „make sure that the CA_ALLOW_AUTOMATIC_UPDATE_OF_DATABASE option in setup.php is set to true“ - only there is no such option nowhere.

Thanks for your help!

CollectiveAccess
@collectiveaccess
Sep 29 2016 13:18
@michelescarlato By "manage tickets" do you mean sell and print tickets for visitors?
@michelescarlato you could kind of do that in CA if you really really wanted to, but a collection management system is really the wrong place to do ticketing from
@michelescarlato Collectionspace does not do ticketing either
@kbecker87 The develop branch of Pawtucket requires the develop branch of providence
@kbecker87 If you update your back-end to develop and then try to login you'll get an error screen with a link to do the required database update
@kbecker87 The database changes are non-destructive and compatible with the current release (master), so you'll be able to switch back without a problem
michelescarlato
@michelescarlato
Sep 29 2016 13:22
@collectiveaccess ok. So I misunderstood. Which is the right term that refear to management systems that can manage collections and museum ticket for visitors?
CollectiveAccess
@collectiveaccess
Sep 29 2016 13:24
I am not aware of a solution that merges collections management with ticketing
They're two separate things in my experience
michelescarlato
@michelescarlato
Sep 29 2016 13:25
mmm ok. And do you think that is possible to merge these things? Which solution of ticketing you can suggest as open source solution ?
CollectiveAccess
@collectiveaccess
Sep 29 2016 13:25
I don't see why you'd want to merge them. Any more than you'd want to merge a dog and a fish
michelescarlato
@michelescarlato
Sep 29 2016 13:25
shark! :)
CollectiveAccess
@collectiveaccess
Sep 29 2016 13:26
For ticketing see www.tessituranetwork.com
michelescarlato
@michelescarlato
Sep 29 2016 13:26
by the way, "My smart Boss" want a ticketing system ...
thanks
CollectiveAccess
@collectiveaccess
Sep 29 2016 13:26
You mileage may vary with Tessitura
but it's something
and it was developed by non-profits, even if it's not open source
sterlingjenson
@sterlingjenson
Sep 29 2016 22:27
Greetings all. I am trying to find the section in C/A that would allow me to add a term to the different statuses of storage locations. I looked in Manage->Lists & Vocabularies, but I do not see it there. I simply want to add a status called "To Be Printed." I created a basic label layout for Avery 5160 to print out the location code and adding that option would be helpful to remember which labels need to be printed out.
Also, would anyone else find this layout useful for their institution/project?
CollectiveAccess
@collectiveaccess
Sep 29 2016 23:38
The statuses are stated across all types of records
The list is called "object workflow statuses" (list code is workflow_statuses)