These are chat archives for collectiveaccess/support

22nd
Feb 2017
murchmurch
@murchmurch
Feb 22 2017 13:55
Hi! Do you know where i can find the log files? My import of doc files fails, and i need to find out what is actually happening.
Julia
@juliaweist
Feb 22 2017 15:05
@artvrc Ok I see. The cut off is happening because of the way we parse names. Try mapping to ca_entities.preferred_labels.surname.
Is ca_entities.Entity_source_menu a list? If so it can't take just any value, only the list items defined in the config for that list
The issue with the import for this one is in your mapping: ca.entities.Entity_source_menu should be ca_entities.Entity_source_menu
@murchmurch you can find the log under /app/log if you are running the import through the UI. The server needs write permissions to /app/log in order to generate the log file
murchmurch
@murchmurch
Feb 22 2017 16:33
Thanks, but the folder is empty. Do I need to enable error logging somwhwere?
Julia
@juliaweist
Feb 22 2017 16:35
Yes, the server needs write permissions to the folder
artvrc
@artvrc
Feb 22 2017 21:08
@juliaweist Thank you, Julia! All seems good now.