These are chat archives for collectiveaccess/support

25th
May 2017
jrunv123
@jrunv123
May 25 2017 03:21
Hi, I am having the same problem as @javahemans , I have tried a second instance as well as creating a new admin account nothing seems to be working. The only way i have been able to log into collective access at all is when the instance is first installed, after the first log in, if i am logged out at all for some reason i cannot log back in and all progress in the instance is pretty much lost. Anyone help would be much appreciated :smile:
murchmurch
@murchmurch
May 25 2017 14:24
Hi! When i try to add a new media file to a object using the gui i get this error and the object cant be imported:: 2017-05-25 16:23:13 - ERROR --> DatabaseException: Cannot add or update a child row: a foreign key constraint fails (pelle.ca_object_representation_labels, CONSTRAINT fk_ca_object_representation_labels_representation_id FOREIGN KEY (representation_id) REFERENCES ca_object_representations_old (`repr)