These are chat archives for collectiveaccess/support

6th
Sep 2017
juanulload
@juanulload
Sep 06 2017 13:51
@mwbenowitz No, im not seeing any error. There's no more than 200 registers, and the images aren't of high quality. I let it there for like, 30 minutes, and nothing happened. The browser looks like isn't processing anything :/
Mike Benowitz
@mwbenowitz
Sep 06 2017 14:04
@juanulload Hmm, I see you posted on the forum as well, sjenson's response there is what I would recommend: upping the php memory_limit if it is low and running it on the command line should solve the problem. Look at your configuration check as well (Manage > Administration > Configuration Check), that might alert you to a potential issue with PHP settings
juanulload
@juanulload
Sep 06 2017 14:21
Captura de pantalla 2017-09-06 a la(s) 11.12.45.png
@mwbenowitz yes, that was me. I'm waiting for the answer about the php.ini memory_limit from the host manager. Meanwhile, the configuration check show me this information
isn't looks like that something in the list could be the problem, right?
Mike Benowitz
@mwbenowitz
Sep 06 2017 15:44
@juanulload Actually that all looks okay. That section concerns media processing, and it is just alerting you to what is configured. If there was a PHP issue you would have seen an errors section above that. So I'd wait for the answer on the memory_limit
juanulload
@juanulload
Sep 06 2017 18:22
thanks! @mwbenowitz
CollectiveAccess
@collectiveaccess
Sep 06 2017 19:40
@yosarian6 Are you running PHP 7.1?
yosarian6
@yosarian6
Sep 06 2017 19:41
@collectiveaccess Yes! PHP 7.1
CollectiveAccess
@collectiveaccess
Sep 06 2017 19:41
PHP 7.1 complains about some things that were fine in previous versions.
The error you reference has been fixed and will be a part of the 1.7.6 release
I'm guessing that'll go up on Friday
If it's ruining your data you can always pull down the "develop" branch code off of GitHub
That'll be 1.7.6
yosarian6
@yosarian6
Sep 06 2017 19:42
@collectiveaccess OK! Thanks a lot!
CollectiveAccess
@collectiveaccess
Sep 06 2017 19:42
@juanulload Are you running the reindex in the web browser? Or on the command line?