These are chat archives for collectiveaccess/support

May 2018
May 28 2018 01:31
Hi @collectiveaccess , I'm not pushing but just want to know if generating tilepic for PDF on Windows issue would be a simple or difficult fix. Do you need more information from us to investigate? Thanks for helping with this issue!
May 28 2018 12:17

@collectiveaccess So I have been setting up 1.7.6 on a fresh server and finished migrating things over and everything was good. We re-directed the domains to the new server and let the people have at it, now we get on 2/3 Pawtuckets:
PHP Fatal error: Maximum execution time of 30 seconds exceeded in /datastore/site2/pawtucket/app/helpers/utilityHelpers.php on line 425

That line seems to refer to "Returns a list of directories from all directories under $dir as an array of directory paths with associated file counts."
And sure, we have some big databases and lots of images in the media-folder, but it seems like 30sec is still a bit excessive?

May 28 2018 13:02
Huh... Seemed like emptying out Pawtuckets tmp folder did the trick on both sites...
Seems a bit odd but I guess I could cronjob a cleanup in that folder every so often.