These are chat archives for collectiveaccess/support

16th
Aug 2018
vivekpulukuri
@vivekpulukuri
Aug 16 2018 04:56
@juliaweist Thanks Julie, i am actually trying to create a new record first from the custom menu and want to assign parent to it. On a new records screen 'location_in_hierarchy'buble does not show heirarchy because the newrecord is not linked to any parent. Move only works when a records already has a parent and you want to move to a new parent.
Julia
@juliaweist
Aug 16 2018 13:46
@vivekpulukuri you can use the Search in the Move tab to find the parent and then link it
It doesn't have to already have a parent for this to work
Tim Duckworth
@EdgarCayceARE_gitlab
Aug 16 2018 15:15
I can't figure out how to view content from CA in Pawtucket. What am I missing?
Julia
@juliaweist
Aug 16 2018 15:33
@EdgarCayceARE_gitlab can you be more specific? Do you have Pawtucket up and running and configured but you can't see your Providence records/media?
Tim Duckworth
@EdgarCayceARE_gitlab
Aug 16 2018 17:38
@juliaweist Yes, Pawtucket is installed and configured, we have even made some changes to styles, we cannot see records and media
sterlingjenson
@sterlingjenson
Aug 16 2018 18:38
@EdgarCayceARE_gitlab -- Quick question: Are both the media and records set to be available to the public? I often forget to set one or both to this setting
Julia
@juliaweist
Aug 16 2018 18:42
@EdgarCayceARE_gitlab As @sterlingjenson suggested this is probably an access issue. Please check the access statuses of the records.