collectiveaccess/support

Perry Roth-Johnson

@perryrothjohnson

nevermind, this is probably an issue with OpenShift: https://developers.openshift.com/faq/troubleshooting.html#_why_am_i_getting_502_or_504_timeout_errors

Sophie

@pinkfishies

@perryrothjohnson Glad you resolved the issue!

mrjayviper

@mrjayviper

please refer to these 2 pictures:

http://imgur.com/DJTJbZN
http://imgur.com/ELKRgN0

as you can see from the 1st pic, the location info below "Edit Art" (top left) is stuck to the previous location and not the current location. How do I fix this? We're using movement location tracking if that makes a difference. Thanks

Barbara Krautgartner

@babslgam

when using web service api how can i enable sorting by values from datatype list?

naeemmuhammad

@naeemmuhammad

I am using ajax requests on some html components in one of my search views in Pawtucket2. Ajax calls another view in the same directory (views/Search), however requests are returned with a view containing header and footer. How can I integrate ajax calls in views and receive response without header and footer?
Example:
I have a drop down box in advanced search view (/views/Search/ ca_objects_advanced_search_objects_html.php). When an item in the drop down box is selected an ajax request to selection.php is made. Code in selection.php does some processing on the ajax request and returns some data that will be used to populate some additional html components in advanced search view. Ajax call is successfully made to selection.php, however response of the request contains a full view with header and footer.

Thanks.

CollectiveAccess

@collectiveaccess

The header and footer should be automatically omitted for ajax request. Do your ajax requests include a HTTP_X_REQUESTED_WITH header set to XMLHttpRequest?

You might also try setting a query string parameter named "download" to 1

and see if that gives the desired results. It's an alternate way of suppressing headers and footers.

@babslgam Can you be more specific about what you're trying to do, and with which service?

naeemmuhammad

@naeemmuhammad

@collectiveaccess thanks for the help, it is working fine now. Setting HTTP_X_REQUESTED_WITH header or passing 'download' query string parameter are indeed solutions for the problem i had.

Jesse

@blackadder78

Is there a command line argument for rebuilding hierarchical indices? I'm looking in CLIUtils, but I'm not finding anything.

Sophie

@pinkfishies

@blackadder78 Have you tried rebuild-search-index ? http://docs.collectiveaccess.org/wiki/CaUtils

CollectiveAccess

@collectiveaccess

There is no cliutils command for rebuilding hier indices

We'll need to add it :-)

I just created an issue for it

http://clangers.collectiveaccess.org/jira/browse/PROV-1819

moronic

@moronic

I'm trying to change the value of a set using the set() function, and it seems to change, but does not change in the database. Any idea what is going on?

CollectiveAccess

@collectiveaccess

@moronic Are you loading an existing record? If so then be sure to set the access mode to ACCESS_WRITE

and then call update() to save

Eg.

$obj->set("field", "value");

$obj->setMode(ACCESS_WRITE);

$obj->update();

moronic

@moronic

Thank you very much. I just knew I had missed something obvious.

moronic

@moronic

Hehe, I was going to ask about why I couldn't get a method to work. Then I discovered I was using dot notation instead of arrow... I chose my nym with care.

ericwm

@eriwm

Hi All, been away for 6 weeks and now trying to catch up with any new developments in 1.7. Did a git pull this morning and tried viewing an uploaded PDF document. I still have the same problem, which is that the viewer shows on the left hand side thumbnails of all the pages in the document but I cannot get them to open in the main screen. This still has a small rotating block in the middle. Is there possibly something wrong on my side or are you still working on this. Thanks .

moronic

@moronic

When finding sets I get this:
"PHP Warning: Missing argument 1 for BaseModel::find(), called in /providence/app/lib/core/BaseModel.php on line 10399 and defined in /providence/app/lib/core/BaseModel.php on line 10386"
Can't seem to figure out what I'm doing wrong with the call.

Kehan Harman

@kehh

@blackadder78

Is there a command line argument for rebuilding hierarchical indices? I'm looking in CLIUtils, but I'm not finding anything.

I had to do this last week and here's a gist that does it. Place in the root of your CA install and run using php

https://gist.github.com/kehh/5f507c12deec226107ac35ec243c68ff

mstrnad

@mstrnad

Hi, can I disable the zip-packaging of the downloaded media somewhere? This wasn't happening in previous versions I believe. Thanks

CollectiveAccess

@collectiveaccess

It should only zip when there are multiple files being downloaded, but there are issues with some versions where even a single file ends up zipped. This is definitely fixed in develop

mstrnad

@mstrnad

@collectiveaccess Thanks. We are at 1.6.1, Schema revision 126, Release type GIT. So what you are saying is to reinstall with the latest GIT clone? If there was a way to disable it altogether just in config, I wouldn't mind (no scenario for us when multiple files are downloaded via the providence interface).

CollectiveAccess

@collectiveaccess

No, you don't have to do that.

I'll push a 1.6.2 release this week

Kehan Harman

@kehh

:+1:

CollectiveAccess

@collectiveaccess

@mstrnad The zip fix is now in the master-fix branch, which is the basis of 1.6.1; I expect to roll up a 1.6.2 branch tomorrow

ericwm

@eriwm

ericwm

@eriwm

Hi, Further to my earlier query regarding progress with 1.7 develop I obviously made an error with my version update. I have since corrected this and see that there is now a new version of the document viewer. I do however seem to have the same problem in that when I try to view a pdf document I cannot get the selected page to show in the main screen. I have attached a screen shot for info. Any advice would be appreciated thanks.

Sophie

@pinkfishies

@eriwm We are actively testing the new viewer - when did you last update version 1.7?

ericwm

@eriwm

@pinkfishies 5 September. I also noted that if I select (in media preferences) browser's (I am using Firefox) built in viewer 1.7 seems to default to its own viewer.

Jeroen

@teranex

Hi. I'm hosting a Collective Access instance, but I'm running in some serious trouble with high load on the server. This seems to be related to image processing. I already changed to queue processing, and setup the cron job to process the queue, but it seems that this causes the server to get a very high load. Initially I was using ImageMagick but due to some colorprofile problems I switched to GD. Is there a possibility to completely disable the tilepic generation, and just view the original image instead?

CollectiveAccess

@collectiveaccess

Yeah, you can do that by modifying media_processing.conf to omit the tile pics versions

and then edit media_display.conf to use versions other than tilepic for display

Jeroen

@teranex

@collectiveaccess ok, i'll give that a try, thx

CollectiveAccess

@collectiveaccess

You might also want to try install GraphicsMagick + PHP gmagick

it's much much faster than anything else

Jeroen

@teranex

aha, that is also interesting , thx!

CollectiveAccess

@collectiveaccess

good luck

Jeroen

@teranex

thx :)

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