Its been a while since I've checked out the site and to check the status of my initial pre-sale wallet. I took the precautions of downloading and storing the json file, but when I go to open the wallet there's nothing there. Even when I take the pre-sale address tot he site I'm faced with a message that leaves me wondering WTH happen to my Ether. I've emailed support and nothing . No response to my email no phone call. So I pitching my concern to the community. Hopefully someone can point me in the right direction to get some reasonable answers.