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    Jordan Muir
    @floating
    In settings (>>>) make sure you're currently connected to mainnet
    ligi
    @ligi
    Jordan Muir
    @floating
    @ligi It looks like you're running an older version of the browser extension. Try updating to 0.1.5 https://chrome.google.com/webstore/detail/frame/ldcoohedfbjoobcadoglnnmmfbdlmmhf
    ligi
    @ligi
    @floating oh nice - the extension is in the store now - sorry have not following for a while - still need to catch up
    ligi
    @ligi
    unfortunately with this version I cannot switch the provider on
    Jordan Muir
    @floating
    @ligi The provider/extension is always on now, it can be toggled off/disabled in the chrome extensions menu
    ligi
    @ligi
    ah oh nice
    Aaron Foster
    @pythonpete32
    hey guys. Im running into an issue with using frame in a Rinkeby DAO
    so i was able to launch the DAO signing all the required transactions
    but when it comes to interacting with the Apps they are not recognising frame. which is weird because the client still has me connected (in the top right it has my account, network and the green dot)
    Aaron Foster
    @pythonpete32
    Jordan Muir
    @floating
    @pythonpete32 Hey Aaron! Sorry for the delay. Can you explain what you mean by dapps are failing to recognize Frame and which dapps this is occurring with?
    Bowen Sanders
    @bowensanders
    Greetings! :)
    Bowen here. Really excited to use Frame with Giveth and MyCrypto - which I'm currently working on. Quick question - since I was attempting to bounce beetween 0.2.4 and 0.3.0, I realized I seem to have somehow corrupted the local DAO account - it's not asking for a password to use it anymore and even if I delete it and remake it I'm still having issues. So the real big question is how might I completely purge all of Frame's configurations / wallets / etc so I can start fresh again with 0.2.4 (at least for now) ?
    This is on MacOS Catalina
    Jordan Muir
    @floating
    @bowensanders You can do this by going into the settings (>>>), mousing over the very bottom and clicking "reset all settings and data". Note this will reset your added accounts and permission but will not remove any added hot signers.
    Jordan Muir
    @floating
    @bowensanders Let me know if you're still having any problems and I can help sort it out. I also just saw and responded to your other Github issue.
    Bowen Sanders
    @bowensanders
    @floating Thank you so much for your attention! I appreciate the help. I'll give this a shot and I'll let you know if it works.
    Gus
    @sepu85
    hello there! Gus here, I'm totally new to Frame and have I am facing an issue in starting it. I did install the chrome extension and installed it through the packet installer (v16.04 ubuntu), but the connection to frame is not working :(
    any suggested workarround?
    Jordan Muir
    @floating
    @sepu85 Hey! Sorry for the delay. You're saying the Frame desktop app is running fine but unable to connect to your browser?
    Gus
    @sepu85
    Nope... Wasn't able to launch the Desktop app neither
    The installation did seem ok thought
    Jordan Muir
    @floating
    Hmm, can you try running the AppImage? https://github.com/floating/frame/releases
    Andrew Crower
    @voronkovventures
    Hello, where can I ask newbie questions?
    I have installed frame addon and now I come to frame.sh web site, but I see "not connected to frame" and "Trying to connect to Frame". Why there is no connection to frame, although the addon is installed
    Jordan Muir
    @floating
    Hey! So, the add-on is only a thin layer to inject a connection to Frame into web dapps. Are you also running the native Frame app?
    Andrew Crower
    @voronkovventures
    So without native frame app addon is not working, right?
    Jordan Muir
    @floating
    Right, the add-on does not have any functionality other than injecting a connection to native Frame.
    Andrew Crower
    @voronkovventures
    Ok, good, but I have another issue now. I use frame.sh for our dao agent aragon account. I am trying to connect to https://market.decentraland.org/parcels/-106/-86/bid and make a bid. My colleague did it yesterday, but I have a problem with it.
    When I place a bid on decentraland marketplace from a DAO I get a notice "please confirm transaction", but then transaction disappears. Also no reaction in frame (no sign, approve etc.).
    Brantly Millegan
    @brantlymillegan
    Hey, I'm from ENS, I'm wondering who the best person is to talk to about getting ENS integration into Frame
    Jordan Muir
    @floating
    Hey @brantlymillegan, that would be me. It would be great to connect, we actually have some rather deep ENS integrations in the works.
    Jacob
    @j-s

    Hi there, I am trying to sign a transaction from Framer using my ledger. It is connected, but when I go to sign a transaction it throws an error:

    "Error: no signer forund for this account"

    How do I enable the signer from the ledger? Thanks!

    Jacob
    @j-s
    Now it gives me the option to accept or decline a transaction, and just forever hangs on sign
    image.png
    but nothing shows up on my ledger
    Jordan Muir
    @floating
    Hey @j-s! Are you still experiencing this issue? The transaction should pop up on your Ledger for signing after hitting "sign".
    Jacob
    @j-s
    Hey @floating, the transaction never shows up on my ledger so i can't sign it
    I've tried restarting everything and readding accounts and it isn't working
    i am able to verify the address, and confirm that from the device though
    Jordan Muir
    @floating
    @j-s What platform are you on?
    Jacob
    @j-s
    mac
    Jordan Muir
    @floating
    Can you check for any error logs ~/Library/Logs/Frame/log.log
    If you'd rather you can also email any logs to me jordan@frame.sh
    Jacob
    @j-s
    yep. I am trying from a hot signer account, and that works. But the transaction isn't broadcasting it seems :D
    I'll send logs now
    sent.
    how stable are the hot signers?
    Jordan Muir
    @floating
    Still in alpha, they've been available since September with no issues but I wouldn't recommend using with high value accounts until they've had more usage and go through another round of audits and testing.