Tomas
@viktomas
@masonwheeler Room admins can ban the user (which will forever kick them out of the room). If the behaviour is abusive, please contact support@gitter.im (please add links to the messages) and we can ban the user from Gitter itself.
masonwheeler
@masonwheeler
How do you get a link to a post? I know there's a way but I can't find the option in the UI for it
Tomas
@viktomas
@masonwheeler You can click on the message timestamp which changes the browser address bar, alt+click will add the permalink to the message input box
masonwheeler
@masonwheeler
Thanks! OK, how abusive would you consider this? (Most recent incident, but by no means the only one, from this guy.)
Tomas
@viktomas
@masonwheeler Please let's continue through the support email (that creates a Zendesk ticket we can act on)
masonwheeler
@masonwheeler
sure
tleylan
@tleylan
how do we report @masonwheeler? I'm not the person he is referring to but mason wheeler is calling everybody trolls (repeatedly) and nothing we ask makes him stop.
Eric Eastwood
@MadLittleMods

@tleylan An admin of your room can ban them with /ban @username. If they are harassing you, you can send an email to support@gitter.im with the details/context (permalink some messages)

For general spam/abuse you can use the report message feature built into the UI, https://gitlab.com/gitlab-org/gitter/webapp/-/blob/develop/docs/messages.md#report-messages

masonwheeler
@masonwheeler
Oh, for heaven's sake! I'm trying to deal with a legitimate problem in our room, and one of his friends shows up and retaliates by trying to make it look like I'm the problem?!?
tleylan
@tleylan
@MadLittleMods Thanks I will look into it. There are several hundred of us that chat every day and one guy keeps calling all of us trolls. The person calling the members of the room "trolls" may not be the problem but how can everyone but that one person be a troll?
masonwheeler
@masonwheeler
That is a flat-out lie, and if you report it they'll see you're lying through your teeth. I called two people trolls, for trolling behavior that's disrupting the hundreds of the rest of us in the room who are trying to talk about the actual purpose of the room!
Eric Eastwood
@MadLittleMods
@tleylan @masonwheeler Let's handle it in Zendesk tickets, support@gitter.im
masonwheeler
@masonwheeler
Fine with me.
tleylan
@tleylan
Thanks @MadLittleMods you can see what we're up against.
kaddkaka
@kaddkaka
Hi, when I enter https://gitter.im I get redirected to my latest visited channel/conversation, which is a bit confusing when trying to understand what gitter is the first time you find it. Does gitter have a homepage?
Eric Eastwood
@MadLittleMods
@kaddkaka You can use https://gitter.im/?redirect=no
kaddkaka
@kaddkaka
Thanks @MadLittleMods that's not anything I would have guessed :)
Eric Eastwood
@MadLittleMods
@kaddkaka We could link the logo and "Gitter" text in the top-left. Feel free to create an issue or merge request to update it. The relevant code is in public/js/vue/left-menu/components/index.vue#L88-104
kaddkaka
@kaddkaka
@MadLittleMods Is it possible to do a merge request without cloning the repo?
Eric Eastwood
@MadLittleMods
@kaddkaka You can use the Web IDE in GitLab but you won't be able to test your change https://docs.gitlab.com/ee/user/project/web_ide/
Sorry for the late responses, I'm moving this week
kaddkaka
@kaddkaka
@MadLittleMods No problem, Can I also create a branch with the Web GUI somehow?
Perhaps I don't have access to create a new branch if I just created a gitlab account?
Eric Eastwood
@MadLittleMods
@kaddkaka If you sign in, when you try to edit a file, it will fork it to your own namespace and it will create a branch with your edit
Tomas
@viktomas
@benet585_gitlab Is the question related to Gitter? If not, please use https://gitter.im/gitterHQ/developers . This room is for support of Gitter.im itself.
kaddkaka
@kaddkaka
Hi I'm trying to edit a file related to gitter in the gitlab. I am signed in. But the "WEB IDE" button on the top is disabled with a note saying "you can only edit a file when you are on a branch". Can I create a branhc in the web gui?
related to @MadLittleMods reply: " If you sign in, when you try to edit a file, it will fork it to your own namespace and it will create a branch with your edit"
Tomas
@viktomas
@kaddkaka You can just replace the commit hash in the URL with a branch (e.g. develop) https://gitlab.com/gitlab-org/gitter/webapp/-/blob/develop/public/js/vue/left-menu/components/index.vue#L88-104 WebIDE should let you to commit the changes to a different branch after you make them.
kaddkaka
@kaddkaka
"You're not allowed to edit files in this project directly. Please fork this project, make your changes there, and submit a merge request." So I need to fork it?
Tomas
@viktomas
@kaddkaka yes you do
kaddkaka
@kaddkaka
Oh, cumbersome
J.Gocke
@master117
How can I actually delete my account and not just turn it into a ghost, which should be possible according to GDPR? Where can I request all information concerning me in accordance with GDPR?
Abdelmottaleb
@Abdelmottaleb
@Abdelmottaleb
Hello every, I have this WRN in my log displayed hundreds of times and then the program end up with exception
WARN [ c.a.j.AbstractConnectionProxy] - logWarning: Forcing close of pending statement: oracle.jdbc.driver.OraclePreparedStatementWrapper@1b5ff5c0
have you any idea please?
Eric Eastwood
@MadLittleMods

:point_up: March 27, 2020 3:06 PM @master117 You can only turn your account into a ghost to anonymize the messages. Related issue: gitlab-org/gitter/webapp/-#1938

For export you can track gitlab-org/gitter/webapp/-#1899 but we can handle it manually via support@gitter.im

:point_up: March 27, 2020 3:29 PM @Abdelmottaleb This is support for Gitter, the chat app itself. It looks like you are dealing with a Java error and I don't know of a Gitter client that uses Java.

For general developer support, you can use https://gitter.im/gitterHQ/developers

cole-wilson
@cole-wilson
This message was deleted
i was wondering if there was a way to make gitter a pwa?
for mobile
cole-wilson
@cole-wilson
They are very simple to make, and this would easily convert this web app into a stand alone app for ios/android
in html
Eric Eastwood
@MadLittleMods
@cole-wilson We definately want to get to that point. You can track gitlab-org/gitter/webapp/-#1992
cole-wilson
@cole-wilson
Thanks! I'll check that out.
stavlocker
@stavlocker
Hello everyone. Is pinning messages possible? Also, is RTL supported here? I have looked through the issues & documentation and couldn't find anything that could help with this topic.
Thanks in advance!
Eric Eastwood
@MadLittleMods

@stavlocker You can track this issue for pinning/sticky a message: gitlab-org/gitter/webapp/-#501

RTL languages might be supported (I don't use one so I am not exactly sure). I have seen Arabic used in some cases. There is this bug with RTL: gitlab-org/gitter/webapp/-#1477

stavlocker
@stavlocker
I blame GitLab's search mechanism. Thanks!
The issue about RTL languages isn't quite what I was looking for - when you write a message in an RTL language, it's still LTR.
Eric Eastwood
@MadLittleMods
@stavlocker Is RTL support a simple CSS fix? Feel free to create a merge request or issue. Relevant code is here: public/js/views/chat/chatItemView.less
stavlocker
@stavlocker
@MadLittleMods I'm fairly certain that this fix should be two lines, one in CSS and one in the HTML (or JS actually) - but I don't really have time for the overhead of creating a local working Gitter clone to test it :(