Hello all! I just finished compiling a survey with more than 350 open source software project members which, together with some communication theory, we used to define a set of best practices and guidelines for using Gitter
(in fact, it probably applies to any chat-like platform
If anybody would be interest on it, or in applying them in this community, or your other projects, there is a small survey
you can fill to get the guidelines. The survey takes something between just 10 seconds to a maximum of 2 minutes to fill
and it is intended to help us validate the guidelines in the future.
There is also a small article
I wrote with a really short description about the study; in case you would be curious about it.
Of course, feel free to send the survey link
to anyone you would like to share these guidelines with.