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  • Jun 04 02:02
    TienNguyenKatalon edited #364
  • May 24 08:29
    nhpthuy assigned #474
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Gaudynou
@Gaudynou
here is the log from Mobile object spy : Unable to start application :LOG :java.util.concurrent.ExecutionException: com.kms.katalon.core.appium.exception.AppiumStartException: Fail to start Appium server in 60 seconds
at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:49)
at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite$12.run(MobileLocalAppComposite.java:474)
at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122)
Caused by: com.kms.katalon.core.appium.exception.AppiumStartException: Fail to start Appium server in 60 seconds
at com.kms.katalon.core.appium.driver.AppiumDriverManager.startAppiumServerJS(AppiumDriverManager.java:268)
at com.kms.katalon.composer.mobile.objectspy.dialog.MobileInspectorController.startExistingApp(MobileInspectorController.java:141)
at com.kms.katalon.composer.mobile.objectspy.components.MobileLocalAppComposite$12$1.call(MobileLocalAppComposite.java:482)
at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.startThreadAndWait(ProgressMonitorDialogWithThread.java:36)
at com.kms.katalon.composer.components.impl.dialogs.ProgressMonitorDialogWithThread.runAndWait(ProgressMonitorDialogWithThread.java:48)
... 2 more
Raghu
@raghupola-vg

Hi all,
I am unable to spy on my mobile as there are some connection issues displayed in the console. Even for spying the device is visible but when an application is selected and tried to launch error pops up.
Tried the same with a sample android project and still face the same issue. any pointers on solving this would be really helpful.
stack trace below:
=============== ROOT CAUSE =====================
Caused by: java.lang.reflect.InvocationTargetException

05-06-2021 08:38:52 PM Test Cases/Verify Last Items In List

Elapsed time: 30.774s

Test Cases/Verify Last Items In List FAILED.
Reason:
com.kms.katalon.core.exception.StepFailedException: Unable to start app at: 'C:\Users\xxxxx\Katalon Studio\Sample\androidapp\APIDemos.apk' (Root cause: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Cannot start the 'com.hmh.api' application. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting. Original error: Could not get focusPackageAndActivity. Original error: Could not parse activity from dumpsys
Build info: version: '3.141.59', revision: 'e82be7d358', time: '2018-11-14T08:25:53'
System info: host: 'SYS-NB-003', ip: '10.216.200.9', os.name: 'Windows 10', os.arch: 'amd64', os.version: '10.0', java.version: '1.8.0_181'
Driver info: driver.version: SwipeableAndroidDriver
remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Cannot start the 'com.hmh.api' application. Visit https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md for troubleshooting. Original error: Could not get focusPackageAndActivity. Original error: Could not parse activity from dumpsys
at getResponseForW3CError

3 replies
tuankim
@tuankim

Hi all, I am using Katalon Studio Interprise and Katalon Engine. But I cant use the image functions.
(Exmaple: Mobile.findImageElement, Mobile.verifyImagePresent). I tried to contact with the Katalon support via message but I haven't received any feedback from Katalon. Has anyone used them yet?

@tuankim Could you please share some screenshots about your problems. The support will contact you after they receive your ticket on Zendesk

Hi, I getted keycode from Katalon web and activated offline in Katalon. After that, I ran my code and received error as image below:

MyCode.png
Here are the screen and image:
Screen.png
img3.png
@duyluonganh I also send a message to you from Katalon forum. Please check and support, I was delayed for more than 1 month. My account is Tuan.NguyenHuu
tuankim
@tuankim
@duyluonganh please check my issue. I need to deal with this soon
Duy Luong
@duyluonganh
@tuankim I already answered in this thread: https://forum.katalon.com/t/cant-use-the-image-funtions/54638/2
explorerparadise
@phoenix34939443_twitter
Screenshot (1016).png
code image
Duy Luong
@duyluonganh

Screenshot (1016).png

@phoenix34939443_twitter What is your problem? Please share more details.

lenawen
@lenawen

Hi to all, I have a question and already created a ticket for the Katalon community:
https://forum.katalon.com/t/can-t-execute-web-and-mobile-testsuite-together-in-one-collection/54730

I can´t execute web- and mobile testsuite together in one collection. The mobile testsuite stops after a short time and the app gets closed. Can someone help me?
I need to execute one test in Chrome, right after that one test in Android and after that one tests in Chrome again. In testsuits you cant switch between environments, so I created multiple testsuits, put them into one collection and let the testsuits execute in different environments.

Mounika Reddy
@nxmouni:matrix.org
[m]
Hi All I want to know if there is an option in Katalon where user can give their input for a particular scenario for example if we want to schedule any appointment there will be different dates available and user should be able to select any slot they wish. So is there any way to implement this
anusha89-byte
@anusha89-byte
Hello all
Hi i need help when im trying to verify element for safari browser it is showing unabke to verify but it is worked for all other browser pls help me
I want to verify text when i inspect this it is showing as img node and i took xpath for this still dint work but it is fine with all other browsers
Guy Mason
@testingqa_twitter
Where is the most appropriate place to report a bug in KAR?
Duy Luong
@duyluonganh
@testingqa_twitter You can report bugs of KAR via our forum https://forum.katalon.com/, or creating an issue at KAR Github repository: https://github.com/katalon-studio/katalon-recorder/issues
Guy Mason
@testingqa_twitter

@testingqa_twitter You can report bugs of KAR via our forum https://forum.katalon.com/, or creating an issue at KAR Github repository: https://github.com/katalon-studio/katalon-recorder/issues

I've now posted that here -> katalon-studio/katalon-recorder#92

Jim Sears
@jimsears
If you are a paying customer then go here: https://support.katalon.com/hc/en-us. If you aren't then the forums are your only option. It depends on your issue and the community to get answers. Not everyone will be interested in responding to your questions and will leave you waiting months for answers... For me, my expectations were too high and the responses were too slow for me so I'm happy with paying. I think the additional tool features and dedicated customer support justify the price.
Raghu
@raghupola-vg

Hi,
Need help on below topic:

I am trying to use Android emulator in Jenkins to run my Katalon Mobile test cases.
When i provide the AVD name what should be used in the device Id arguments?
I tried with the same name and also emulator-5554 but still it shows as no mobile device with this name is available.

The other thing is that the emulator is always started on different ports and out of range ports so i can't provide a specific device id with a certain port as emulator name.

Stacktrace below:
emulator: WARNING: Requested adb port (5731) is outside the recommended range [5555,5586]. ADB may not function properly for the emulator. See -help-port for details.
[android] Emulator reported that the console is available on port 5,730
[android] Waiting for emulator to finish booting...
$ C:\Users\xxx\AppData\Local\Android\Sdk/platform-tools/adb.exe -s emulator-5730 wait-for-device shell getprop dev.bootcomplete
Your emulator is out of date, please update by launching Android Studio:
Start Android Studio
Select menu "Tools > Android > SDK Manager"
Click "SDK Tools" tab
Check "Android Emulator" checkbox
Click "OK"
[android] Emulator reported that the startup process is '1'
$ C:\Users\xxxx\AppData\Local\Android\Sdk/platform-tools/adb.exe -s emulator-5730 shell logcat -v time
[android] Attempting to unlock emulator screen
$ C:\Users\xxxx\AppData\Local\Android\Sdk/platform-tools/adb.exe -s emulator-5730 shell input keyevent 82
ERROR: Timeout after 60 milliseconds
$ C:\Users\xxxx\AppData\Local\Android\Sdk/platform-tools/adb.exe -s emulator-5730 shell input keyevent 4
ERROR: Timeout after 60 milliseconds
[android] Emulator is ready for use (took 8 seconds)

1 reply
Duy Luong
@duyluonganh
@raghupola-vg You can retrieve deviceId via this command: "adb devices"
Duy Luong
@duyluonganh
Screen Shot 2021-05-20 at 4.24.37 PM.png
2 replies
Guy Mason
@testingqa_twitter

If you are a paying customer then go here: https://support.katalon.com/hc/en-us. If you aren't then the forums are your only option. It depends on your issue and the community to get answers. Not everyone will be interested in responding to your questions and will leave you waiting months for answers... For me, my expectations were too high and the responses were too slow for me so I'm happy with paying. I think the additional tool features and dedicated customer support justify the price.

IMO a bug is a bug (or a defect...take your pick). It's not a feature request, it's not a support request. Companies often appreciate it when people (as apposed to their own testers or automation engineers) submit bug reports, as they aren't being paid to do so (by comparison). So it shouldn't necessitate payment to get a bug report at least seen by someone (even if it just ends up in a backlog).

gopabandhupwhats
@gopabandhupwhats
Hello All, Am having an issue to connect to Mongo DB from Katalon. can anyone suggest what need to be done?
tuankim
@tuankim
@duyluonganh please check and reply to this thread: https://forum.katalon.com/t/cant-use-the-image-funtions/54638
1 reply
tuyến vũ
@tuyenvt:matrix.org
[m]
1 reply
I have installed Katalon studio on win 10, 32 bit, katalon version 7.8.2. However, this pop up appears after open Katalon. Please help me
Bollini Kiran
@BOLLINIKIRAN_twitter
    java.lang.OutOfMemoryError: Java heap space
at KatalonReportListener.invokeMethod(KatalonReportListener.groovy)
Reports are not generated after the test suite. Got the above error.
1 reply
Any Suggestions to increase the memory in Katalon.ini file?
septy
@septy:matrix.org
[m]
hello anyone... can help me, I can't do the swipe up test. I have input the script :
Mobile.swipe (0, 100, 600, 1000)
but what happens is a swipe down. can anyone give me a sample script?
Mon2Auto
@Mon2Auto
''' Hello '''
First timer here
I am not able to get how to send Image or codes on chat any instructions please ?
Thanks
Duy Luong
@duyluonganh
@Mon2Auto please drag and drop image to this thread
Sri Harsha
@harsha509
HI There,
Am newbie to katalon. When i use custom keywords in step definition I am seeing this error
"groovy.lang.MissingPropertyException: No such property: CustomKeywords for class:"
can anyone help me on this
Nikhil Reddy Nareddy
@nikhil.nareddy:matrix.org
[m]
Hi, "Machine quota exceeded." error i am facing even i have KRE lisence
saintzack
@saintzack

Hello anyone. please help me.. i cannot run my katalon studio for mobile spy or run mobile. the error always this (on the picture). i dnt know how to solve this.. i have tried to check the "Path" at System Variable: C:\Users...\platform-tools, C:\Users...\tools, C:\Users...\tools\bin.
i also checked the instalation files such as nodejs (npm), appium (npm),
i run the katalon with the newest emulator of android studio and set the desired caps at the Project>Settings>Desired Caps>Mobile . but still not working.. can anyone help..
i almost desperate with this things..

fixed

noorahmed504
@noorahmed504
is there any one who can help me out
that how For loop statement works in katalon ?
Amen-Bot
@Amen-Bot
Hello everyone. I am trying to set a global variable and i cannot find the icon anymore as i have just upgraded my version. Please, can anyone help out?
noorahmed504
@noorahmed504
yes
1 reply
Phan Thanh Thao
@thaophan24
image.png
Hi everyone.
When “applying” and attempting to “Send test email”, I get the common error:
“Unable to send mail to the following server: smtp.office365.com:25. Please check configuration on your email server. Refer to this guide for more details.
what is the issue here? Are there any other setting I need to perform for setting up office365?
1 reply
Thanks
cs30507
@cs30507
Does anyone know if it is possible to change test data file reference in test cases variables as per execution profile? Objective is to use different test data for Dev and QA environment