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    Jaroslav Vaňkát
    @JVankat
    @bobhrds update - if it was indeed the issue you were talking about, then we've just fixed this on our side, you'd just need to clear the cache to load the latest version (ctrl+f5 should do it).
    bobhrds
    @bobhrds
    That did it! Can you share any insight ro the fix? Thank you!
    bobhrds
    @bobhrds
    And to answer the question (sorry about that) my main issue was pdf’s were not being returned on mobile and now they are.
    Jaroslav Vaňkát
    @JVankat
    @bobhrds perfect! There was an issue with a grid view in the mobile view, so the heading didn't have sufficient space.
    AEKercher
    @AnneKercher
    Hello. We are utilizing our SS360 implementation to populate certain pages with content types (events, news, products, etc) without a specific search query. I am creating a filter called "Content Type", so when you go to our News page for example, it will show all results with filter: contenttype="News", so it will not really be triggered by a search button and the search query will technically be blank. Then on the page, there will be additional filters such as year, so if you click on "2021" it will add the filter newsyear="2021". What is the best way to implement this? Should I just create a subconfig containing the filters, with the result url as the news page, and the query="*"? And then use the js api to switch to that subconfig?
    8 replies
    AEKercher
    @AnneKercher
    I am indexing pages "On Publish" in our CMS via the REST API. The time it takes to index a page this way is between 6 and 8 seconds. Is this to be expected? Is there anyway to speed this up? It is the same if I send the POST request through Postman. This seems fairly long to me.
    7 replies
    Andrew McDonald
    @andrewijm

    Hoping someone can help me with implementing a custom result template. As an example, I have added this code which was copied from the documentation.

    results: {
                resultTemplate: {
                     template: '<article class="my-search-result"><h2>{{name}}</h2></article>'
                }
            },

    {{name}} and every other variable doesn't display anything and I have no idea why. Any ideas?

    14 replies
    Andrew McDonald
    @andrewijm

    Sorry for all the questions today, but I have another one :)

    My search results are embedded into the page. When the results load, I would like to be able to hide a div container on the same page to help remove clutter and confusion.

    In other words... Visitor is on my homepage. Sees all my blog posts listed. Uses ss360 to search. Results are displayed at top of page. Nice! But the page also now shows all the other posts... Would love to run a simple .show .hide script to hide the main blog posts once ss360 results appear.

    Anyone achieved this before?

    2 replies
    Alfred Anyan
    @alfredanyan
    @AnneKercher, sorry for the late reply and for not having a concrete solution yet. I came to an average of 5 s on the tests I run but would need a bit more time to look into it. It would also be great to have one of the url's you indexed so we can test for improvements. Thanks.
    AEKercher
    @AnneKercher
    @alfredanyan Thanks for the response. I am currently working with our test site, and an example url is https://test.astro.org/Daily-Practice, which takes around 6.5 seconds to index via calling the Index by URL in Postman (also just as long through our web application). I am setting it up so that when our content approvers click "Publish" in our cms, the page then gets indexed. Currently the publishing takes very little time, so it is concerning to them that the button seems to not be working for 6-8 seconds, which can cause them to hit it multiple times. If there is anyway to speed this up that would be great.
    2 replies
    Gary Wong
    @spingary
    Hi! I am trying to use filters with data points, and it's working OK. However, I cannot get my data points to show up in the search results. When I view details of a page in the admin, the data points show up as not visible. How can I change them to "visible": https://sg.d.pr/lNet5w
    2 replies
    misterflippy
    @misterflippy
    I'm evaluating Site Search 360 for use with our Duda sites. I'm having some issues configuring Data Points and Content Extraction. Should I ask for help via Duda Support, or can I get help here?
    3 replies
    Mary Grace Magalso
    @aznthrushie:matrix.org
    [m]
    anyone here have any idea with the widget Site Search 360 not passing search data to Google analytics ??
    2 replies
    AEKercher
    @AnneKercher
    Hello. I am using the API to bring back search results for our faceted/filtered pages. We need an option to filter by date range (really just before or after todays date). Is there a way to set a date range filter?
    1 reply
    Tanuki
    @IMTanuki
    Hi - evaluating site search - I saw the npm for vue and react. Is there a comparable module for bootstrap 5 and/or can it access bs5 classes? Thx!
    1 reply
    AEKercher
    @AnneKercher
    Hello. I am trying to pull back all of our products via the api using filters. We have mainly 4 types of products, and I am trying to return all of them, in groups of 10, sorts by name ascending. The results are not bringing back everything, even if i remove the limit, and they are definitely not sorted by name ascending. COuld you please advise? Here is my api call: https://api.sitesearch360.com/sites/?query=*&site=test.astro.org&filters=[{"key":"fid%237","values":[{"name":"Brochures"},{"name":"Publications"},{"name":"Videos"},{"name":"Virtual Meetings"}],"min":null,"max":null},{"key":"fid%231","values":[{"name":"Product"}],"min":null,"max":null}]&sort=name&sortOrder=ASC&offset=0&includeContent=true&highlightQueryTerms=true&includeContentGroups=["ASTRO"]&complexFilterFormat=true
    2 replies
    AEKercher
    @AnneKercher
    Can someone please help me with regex for the url pattern for a data point? I am trying to basically pull the 2nd and 3rd path elements from a url and what I constructed from the internet is not working when I put it in my data point. I am not sure if you guys don't support certain regex? Anyway, for a url like "http://test.asto.org/Meetings-and-Education/Live-Meetings/2020/Test-Meeting", I want to extract "/Meetings-and-Education/Live-Meetings", but only if the second path is "Meetings-and-Education". I have put in "/Meetings-and-Education/(.*?)/" as my url pattern, but this only returns "Live-Meetings" not "/Meetings-and-Education/Live-Meetings".
    1 reply
    Martialmartz
    @Martialmartz
    Hi, i've set upSiteSearach360 on a production site, but the search field is not working. I'Ve been using <input type="search" id="searchBox"> and custom mode, but the search does nothing. Would appreciate some help
    The site is available under: https://www.corscience.com/search/ and i also need to integrate it multilingual DE/EN (using WPML)
    24 replies
    Danilo Parra Jr
    @daniloparrajr
    Hi, I'm using SiteSearach360 through the WP plugin, I recently have a custom post type that is public and showing in the search results. But now that I changed it to private and only for admin use.
    The post stype is still showing in the search results. Upon checking in the SiteSearach360 control panel the index source is coming from the API.
    How can I exclude a custom post type in the search results that is coming from the API index source? please advise.
    1 reply
    Claudio Brandt
    @cbrandt:matrix.org
    [m]
    Hello y'all! One of my websites was the target of an SQL Injection attack. It got 458 requests, all of them in about 33 min, separated in 3 batches. About half these requests used POST method, the other half were GETs and their paths started with "/?s=", which indicates to me the attacker was aiming either at a vulnerability in WordPress native search function, or specifically targetting a vulnerable search plugin. The first two requests only searched for two different numeric strings, and the result of that search could be used to detect the presence of specific search plugins. This installation was the only one I had using Site Search 360, so I thought I'd bring this up here so that you guys can investigate whether there may be any way these requests would be processed in unwanted manner by the plugin. Please let me know if you'd want to see a log of all these requests (the majority of them were detected and stopped by either 7G Firewall or Ninja Firewall (WP Edition), and what would be the proper channel for me to share this log. Thanks.
    3 replies
    Garry Lowther
    @GarryLowther
    Last year I was asked to use api2.sitesearch360.com for Web API calls, due to the un availability of https://api.sitesearch360.com at that time.
    I have only just discovered that https://api2.sitesearch360.com is no longer responding.
    I do not remember getting any notification about this?
    1 reply
    Jannette Pazer
    @sociallyclimb_twitter
    Hi! Is there any way to specify the preferred image in the search results for just one URL? Without having to create a query mapping?
    2 replies
    Steve König
    @DangerousDetlef
    image.png
    Frank Martin
    @fgmartin

    Using XPaths, I'm trying to exclude a message within a noscript included in the html/head of our webpages from showing in the Snippet.

    <noscript>Please ensure Javascript is enabled for purposes of <a href="https://userway.org">website accessibility</a></noscript>

    I've tried /html/head/noscript without success. What's the correct XPath to exclude the text within the noscript?

    5 replies
    Vince Agtarap
    @VinceAgtarap_twitter
    Hey guys, password reset is not working for me, have tried several times, is my account vincent.agtarap@mt.gov locked?
    1 reply
    Vince Agtarap
    @VinceAgtarap_twitter
    Hey guys looks like there is an issue w/ the Brave Web Browser, your Dashboard use to load after I logged in, but now in my Brave Web browser it just keeps kickin me back into the login form and never hits the dashboard. I tried in Safari and the dashboard loaded just fine.
    9 replies
    Paul de Quant
    @pauldequant
    Hi, When we submit a PDF file using the API method. We've noticed that in the SS360 control panel in the Index it's showing the content type as HTML, where as when the PDF is Web Crawled its showing as PDF. DO we need to include an additional parameter in our API POST to make sure this is classed as a PDF document?
    1 reply
    knofte
    @knofte
    Hello champs,
    New user here.
    How do I go about to prioritise Pages over Posts in results?
    ( in our case, Company reviews, over supporting blog posts )
    3 replies
    newnaturals
    @newnaturals
    We're in the process of making all our pages accessible, and ANDI is finding an accessibility issue with your search box. The alert we're getting is "Focusable element is not in keyboard tab order and has no accessible name; should it be tabbable?" The element in question is identified as " <span role="status">." The search box itself does have a title; it's not the problem. Can you help us with this?
    6 replies
    Chris Hoyt 💎🙌
    @TheRecruiterGuy_twitter
    Hello - We are trying to use SS360 to replace our wordpress site's search function. Unfortunately, anything beyond using the plugin (which we'd like to disable) is a bit beyond my expertise. I'm hoping that someone can point me to a developer that would like to do a bit of contract work for us to set up our search. (data points, results grouping, etc.)
    3 replies
    Sarah Rogowskey
    @aletheiadigital:matrix.org
    [m]

    Hello! I am trying to input SiteSearch on a Duda site I am trying to complete, and am being faced with several glitches. I have reached out to Duda support and they are having the same issues.

    1. In the search function, I am trying to take out the images associated with each page/search term, but the app isn't responding
    2. When I search a keyword, it targets the page the keyword appears on, but does not link to the word itself

    How can I fix this? I have a client who would like to publish the site immediately but does not want to without a search function.

    5 replies
    Maryse
    @maryseb_gitlab

    Hi @JVankat I created content groups a while back and they show up in the search result pages as well as in the suggestions (when activated). If I temporarily want to present the results all together instead of in separate tabs/categories, is there a way to do that withouth deleting the groups?

    In this support page (https://docs.sitesearch360.com/result-groups), is that what deactivating the option "Show this result group in search results" and "Show this result group in search suggestions" will do?

    If so, in my acccount, under "Data structuring" > "Result grouping", when I edit a group, I don't see those two toggles about showing the group in search results or suggestions, do you know why that is?

    Steve König
    @DangerousDetlef
    Hi @maryseb_gitlab , sorry for the late reply: This is actually pretty easy to achieve: Just go to your Design & Publish view, navigate to the Result settings, and uncheck the "Group results" option. You search will no longer show any result groups but all results together. Your result groups themselves will not be deleted and if you turn this setting back on, they will show again as before. https://snipboard.io/zfkY8A.jpg
    1 reply
    AlexHaaniWink
    @AlexHaaniWink

    Hi, we're using SiteSearch360 for several of our customers. We're still using the v12 API for a few older projects. We see that the javascript is now failing to load.
    We're using the module&nomodule script tags with the https://cdn.sitesearch360.com/sitesearch360-v12.mjs url as was documented back then for that version.
    This gives the following error (Firefox, similar in Chrome/ium/Edge): Loading module from “https://cdn.sitesearch360.com/sitesearch360-v12.mjs” was blocked because of a disallowed MIME type (“”).

    And indeed, that url does not return a content type. Unlike the minified url; https://cdn.sitesearch360.com/sitesearch360-v12.min.js which does return application/javascript.

    Did you change something?

    3 replies
    We can probably just change the module&nomodule script tags with a normal type=text/javascript with that minified url. But this change surprises us.
    ifrahsami
    @ifrahsami
    Hi, can you guide me, how to show search products results with SKU?
    4 replies
    Martin Siedentopf
    @siemas_gitlab
    Hello, what is the best way to group the suggestions in a html element to render in grid or flex mode?
    20 replies
    Vince Agtarap
    @VinceAgtarap_twitter
    Screen Shot 2022-04-21 at 12.22.29 PM.png
    We found a bug, see snip.
    Steve König
    @DangerousDetlef
    Hey @VinceAgtarap_twitter , we support many different file types like PDFs, DOCs, YouTube Videos and much more, however, if we want to support everything, we'd never get done. I'm afraid that these .m4a podcast files are simply not supported by our crawler. You can handle them yourselves in two ways: Either you simply blacklist .m4a ending in your crawler blacklist settings and re-index and they won't show up anymore. If you want them to show up, you need to pull these via our API and handle how they should show up by yourself and then still blacklist them for the crawler, so you don't have them twice in your index.
    flybetty
    @flybetty
    Hi there. How can I get my search results to be live and in the same page?
    1 reply
    James
    @jmshey90
    My site search has suddenly stopped returning results, although they are there in the index? https://www.eastriding.gov.uk/?ss360Query=council%20tax doesn't work in the Search preview either, but suggestions does
    2 replies
    kwsf777
    @kwsf777:matrix.org
    [m]
    Hi, I was notified that the crawler couldn't index my pages on both my websites (though nothing has changed there as far as I know). The pages appear to be live and publicly accessible. Do I need to do something to get 360 to work again?
    1 reply
    kwsf777
    @kwsf777:matrix.org
    [m]
    It looked like no data was being collected on one of my sites, and very few searches on the other. I decided to switch to the Duck Duck Go search box.
    1 reply
    AEKercher
    @AnneKercher
    is the site down? i can't login
    2 replies
    Massimiliano Guastafierro
    @mguastafierro
    Hi. I have a website with 2 languages: english and german. On the header i put SiteSearch360 widget for english and german website version. When i search some keywords in german version the results contain both german and english pages. Is it possibile to exclude english results in the german website and vice-versa?