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    damarsuyitno
    @damarsuyitno
    People can search by typing the SKU number @JVankat
    Jaroslav Vaňkát
    @JVankat
    @damarsuyitno and that's currently not working? Do you have a sample product which isn't being found when you type-in the SKU?
    damarsuyitno
    @damarsuyitno
    Some of them not shown in suggestion, like https://bella-vista.net.au/product/builders-grate-600mm-au-style/, theres CFG-600-AU not showing in search suggestion @JVankat
    Olesya
    @lesyaelf_gitlab
    @damarsuyitno please check your search suggestions again now. We've added the SKU information as a data point and re-indexed your site so this information has higher priority than regular content.
    Frank Martin
    @fgmartin
    Quick_How_Tos.png
    TC Montague
    @tcmontague_gitlab
    Hello, I'm having trouble with site-search-360. We would like to remove the sites PDF's from the index. I've tried the option of removing the single url and using the /uploads/ directory. This does work temporarily but eventually the PDF's make their way back into the search and I have to remove the url again. Is there a permanent solution to exclude PDF's from our site search?
    Jaroslav Vaňkát
    @JVankat
    Hey @tcmontague_gitlab - definitely, the best solution would be adding a \.pdf$ blacklist pattern on the crawler settings page and re-indexing.
    TC Montague
    @tcmontague_gitlab
    Thank you, I've found the blacklist box. Should I re-index the entire site once I've saved the blacklist pattern?
    Jaroslav Vaňkát
    @JVankat
    Yes, after the re-index all pages matching the blacklist pattern will be removed.
    TC Montague
    @tcmontague_gitlab
    Many thanks Jaroslav!
    damarsuyitno
    @damarsuyitno
    Thanks for your help @JVankat @lesyaelf_gitlab , i have some issue with one product search, why the search cannot find sku bm-12-n, this refer to pafe
    Jaroslav Vaňkát
    @JVankat
    @damarsuyitno I see this page isn't indexed yet, is it a new product? You can re-index it on the Index Control page.
    damarsuyitno
    @damarsuyitno
    Okay thanks, nope its old product @JVankat
    Olesya
    @lesyaelf_gitlab
    @damarsuyitno I've replied by email. In short, this page isn't linked from anywhere else on your site. If you re-index it manually, the sku search will work. In my email, I've also described a couple of options to make sure all your products can get indexed.
    Golf Empire
    @opengolfcomps_twitter
    Hi @JVankat - I'm not sure if this is on your road map for the future but it would be great if I could use SS360 to be able to do a radius search. For example the user will input their location and results would only be shown with x kilometers (they could select their maximum distance). Each record would obviously have the longitute & latitude .
    Jaroslav Vaňkát
    @JVankat
    Hey @opengolfcomps_twitter - we've recently discussed location based search, and decided not to put it on our roadmap just yet. But I'll make sure to let you know if we'd decide to start working on this anytime soon.
    Golf Empire
    @opengolfcomps_twitter

    Hey @opengolfcomps_twitter - we've recently discussed location based search, and decided not to put it on our roadmap just yet. But I'll make sure to let you know if we'd decide to start working on this anytime soon.

    OK, & thanks for the quick reply!

    Dimitri KOPRIWA
    @kopax
    hello
    Jaroslav Vaňkát
    @JVankat
    Hey @kopax
    Jannette Pazer
    @sociallyclimb_twitter
    Hi @JVankat! Question - how does search choose which image to use? We have 2 images on a page, first one is a photo, second one is a Facebook logo. Don't know why search results displays the FB logo instead of the 1st image. (There is no official featured image on this CMS). Any way we can change image for this particular page whenever it shows up in site search results?
    Jaroslav Vaňkát
    @JVankat
    Hi @sociallyclimb_twitter - we try to detect the image if no XPath is set up, but that doesn't always work perfectly. You can change the Image XPath on the Crawler Settings page and re-index. Just let me know if you need any help setting this up (I'd need your siteId and a sample page from your site).
    Jannette Pazer
    @sociallyclimb_twitter
    Hi, not sure if that will work - it's only for 1 page. Here's the page, and I was able to see it in search results by searching for "accepted students". https://www.ciachef.edu/accepted-students/. Siteid: www.ciachef.edu_1
    (note: currently reindexing - so may need to wait a bit)
    Jaroslav Vaňkát
    @JVankat
    @sociallyclimb_twitter okay, since it's only this one page, let me check it tomorrow (it's midnight in our timezone) so I can make sure the XPath doesn't break any other pages. I'll get back to you once I've figured it out.
    Jaroslav Vaňkát
    @JVankat
    @sociallyclimb_twitter okay, in the end I've added an exclude content xpath for you, so the facebook logo is extracted. I've reindexed this page and the image is now a different one.
    Jannette Pazer
    @sociallyclimb_twitter
    Wow, excellent! Thank you! So what you did was create an xpath to exclude any facebook logos?
    So in general, there's no definitive pattern to which image gets used in results? Curious if there's a pattern we need to be aware of.
    Jaroslav Vaňkát
    @JVankat
    @sociallyclimb_twitter exactly, I've added a content exclude XPath so the logo would be ignored with our image detection. I think you could specify the following Image XPath: //div[contains(@class, 'm-callout')]//img/@src - that one seems to be the one we do usually detect, but I've checked just a few pages from your index, so can't tell you whether this would work globally.
    Jannette Pazer
    @sociallyclimb_twitter
    Don't think so, most of our images aren't in m-callout, just happens to be the case on some pages. Just don't know why it wouldn't have taken the 1st image instead of the 2nd image on the page.
    Jaroslav Vaňkát
    @JVankat
    @sociallyclimb_twitter tbh I'm not sure, I'll try to debug this later today.
    Jaroslav Vaňkát
    @JVankat
    @sociallyclimb_twitter okay, I did debug this and the order on the page isn't persisted when trying to detect the image. That's unfortunately a behavior we cannot update immediately, because that might change the image extraction for other customers, but I'm creating a ticket and we'll try to look into it within the next few weeks.
    Jannette Pazer
    @sociallyclimb_twitter
    Thanks so much for all of your help!
    adwhite75
    @adwhite75
    Anyone know why the magnifying glass next to the search bar still shows on our site despite me trying to hide it using the Config Designer?
    Jaroslav Vaňkát
    @JVankat
    Hi @adwhite75 - can you send me a link to your site? I will take a look.
    adwhite75
    @adwhite75
    You'll notice it also looks funky on Mobile too
    Jaroslav Vaňkát
    @JVankat
    @adwhite75 I see you've also sent an email to our support, the support team is looking into it at the moment and should get back to you soon.
    adwhite75
    @adwhite75
    Thanks! One question - to boost newer pages in the search results it says use the timestamp "Another use case: to boost the pages that are newer, use a timestamp or the year as a data point." - what format should that be in? I dont see an example
    Jaroslav Vaňkát
    @JVankat
    @adwhite75 (sorry for the delay, forgot to hit enter...) - you should be able to use the full date - e.g. the //time[contains(@class, 'date-container')] XPath should do it in your case (based on https://unofficialsf.com/validation-checker-flow-action/) - we should automatically extract the timestamp. You'll need to re-index after changing this.
    Dalton
    @Daltonloll_twitter
    Recently I was told to reindex my website by SS360 which I did, this caused ~1k pages to disappear from the search results. Now when I've tried to recrawl those pages they won't index, and when I try to manually submit them 1 at a time I get told it's configured to be noindex, or is a cloaked link.
    Neither of these are true, and nothing is being configured to be noindex within SS60.... what's going on? Why is it telling me my pages are configured in a way they are not?
    Dalton
    @Daltonloll_twitter
    And why did this reindex disable cross-site searching?
    Jaroslav Vaňkát
    @JVankat
    @Daltonloll_twitter can you please send me your siteId? I will take a look.
    5 replies
    Jannette Pazer
    @sociallyclimb_twitter
    Hi @JVankat! Question. We're seeing lots of duplicate results because of URL parameters. But some of those parameters identify the page (the website is a CRM front-end) and others do not. Is there a way to ignore only certain parameters, and/or de-dup the results?
    To see it, go to https://www.ciaalumninetwork.com/ and search on "bourdain" for an example.
    Jaroslav Vaňkát
    @JVankat

    Hi @sociallyclimb_twitter we'd usually recommend having a sitemap, or using canonical meta tags - but I suppose this is not super easy to implement on your side.

    Url replacements might be an option, e.g. replacing &crid=(\d)+ with an empty string.

    Another option might be blacklisting by a certain url params, but in that case some pages might get removed from the index (e.g. if you blacklist by an url param, but the url without the param isn't linked anywhere on your site).

    Jannette Pazer
    @sociallyclimb_twitter
    No sitemap, no canonical tags. I tried a URL replacement in crawler settings. Didn't work, but maybe it's my regex. I don't think blacklisting will work, as the extraneous URL parameters are quite varied, and I have no idea where they're linked from.
    Adjusted the regex in crawler settings, reindexing, see if that works.
    Jaroslav Vaňkát
    @JVankat
    Okay, understood, please let me know if that worked for you.