site search-360/Lobby

Dan Fundatureanu

@mss-fundan

@JVankat It would be easy and nice for the "See more" button to have an id

Jaroslav Vaňkát

@JVankat

@mss-fundan thanks for the feedback, noted. The issue over here is that you can have multiple "See more" buttons, so we'd have to generate unique ids for those (e.g. based on the content group name), thus targeting those would for most customers be more complicated than using the class selector.

Jaroslav Vaňkát

@JVankat

Hi @jmshey90 - we've just deployed the changes, so accounts with team members can now be switched to the new control panel. Once you log in with the account owner's credentials, you should get a dialog inviting you to create a test account (so you'd have a chance to take a look before commiting to switching your live account). Please let me know if something doesn't work as expected, or you have any questions/feedback.

Dan Fundatureanu

@mss-fundan

@JVankat I just got the Columbo plan for siteID: metrostar.com but I still see the SiteSearch360 logo on top of search result list

Do I need to do anything on my side?

Jaroslav Vaňkát

@JVankat

Hi @mss-fundan when using the Columbo plan the branding is only removed from search suggestions, it is still displayed in the search results.

James

@jmshey90

Thanks @JVankat I've noticed that the Filter reordering doesn't work. When I click and drag, there is the animation effect, but nothing moves

Jaroslav Vaňkát

@JVankat

@jmshey90 thanks for letting us know, I'll take a look.

Jaroslav Vaňkát

@JVankat

@jmshey90 this does work for me, I can swap the order of the filter options and it's immediately applied in the search results, is this still broken for you? What browser are you using?

James

@jmshey90

I'm using Chrome

Screen Recording 2021-05-06 at 13.11.03.mov

Jaroslav Vaňkát

@JVankat

@jmshey90 okay, you're talking about the filter options, I was checking the filter groups, I can reproduce this, we'll look into it asap.

bobhrds

@bobhrds

Hello! I am having trouble getting pdf's to appear in results on mobile. pdf results show up fine on desktop. Any initial suggestions? I do have similar settings for desktop and mobile in Search Result Configuration

Jaroslav Vaňkát

@JVankat

Hi @bobhrds if you could send me a link to your site and a sample query, then I can take a look.

bobhrds

@bobhrds

@JVankat al-anon.org and using P46 for a query. (desktop will return results with pdf's, mobile does not) Thank you very much

Jaroslav Vaňkát

@JVankat

@bobhrds looks like the mobile search box isn't properly connected to our search, can you try changing the search box selector to input[name="s"] in the Wordpress Plugin Configuration? What's currently displayed on mobile are your native wordpress search results.

James

@jmshey90

@JVankat are you experiencing some problems atm? My results manager isn't updating the search, and my dictionary isn't loaded

Jaroslav Vaňkát

@JVankat

Hi @jmshey90 everything looks fine on our side, your dictionary and result manager are loading fine for me.

James

@jmshey90

From the top to complain, which I did yesterday work, but the ones I added today like consultation and privacy aren't picking up in the Search Preview

There's usually no delay

Jaroslav Vaňkát

@JVankat

Okay, I've cleared your search cache (under Search Settings) and everything does look fine for me now. Can you confirm? You shouldn't need to clear the cache manually, though, we'll look into that next week.

James

@jmshey90

Thanks, that works. I'll clear cache in future if I have any issues.

James

@jmshey90

The Index Single URL option now seems to not work, but Test Extraction works on the same URL

Jaroslav Vaňkát

@JVankat

@jmshey90 do you have a sample url I could use to test this?

James

@jmshey90

https://www.eastriding.gov.uk/environment/bins-rubbish-recycling/tips-and-recycling-sites/recycling-site-finder/?entry=airmyn_hwrs

Jaroslav Vaňkát

@JVankat

@jmshey90 I'll have to debug this, I'll get back to you in about 3 hours.

James

@jmshey90

Thank you

Jaroslav Vaňkát

@JVankat

@jmshey90 not sure what exactly was wrong with indexing this page, we'll take another look next week, seems to have been a temporary issue with one of our servers, this should work as expected now. Regarding the reordering filter options bug, we've got a fix for this and will deploy it latest by Tuesday next week.

James

@jmshey90

Thanks, it is working now (index)

bobhrds

@bobhrds

@bobhrds looks like the mobile search box isn't properly connected to our search, can you try changing the search box selector to input[name="s"] in the Wordpress Plugin Configuration? What's currently displayed on mobile are your native wordpress search results.

@JVankat Do you mean here, in the Configuration Editor?
{
"siteId": "al-anon.org",
"showErrors": false,
"searchBox": {
"selector": "#ss360-trigger",
"placeholder": "Search",
"searchButtonLabel": "Search"
},
"layout": {
"mobile": {
"showImages": false,
"showDataPoints": false,
"showUrl": true,
"type": "grid"
},
"desktop": {
"type": "grid",
"showImages": false,
"showDataPoints": false,
"showUrl": true,
"gridColsLg": 1
}
},

Jaroslav Vaňkát

@JVankat

@bobhrds yes, that's one of the options, otherwise you can simply go to the Basic Configuration page and use the Search Box Selector input: https://snipboard.io/e9RDjH.jpg

bobhrds

@bobhrds

Thank you!

bobhrds

@bobhrds

@JVankat I've made the change but search results on mobile do not appear similarly to desktop. Any other thoughts please and thank you again for assistance!

Jaroslav Vaňkát

@JVankat

@bobhrds what happens for me on your site (I had to reload using ctrl+f5 to clear the cache, btw), is the native search form is submitted, so on mobile our search results pop up for a short while and then you get redirected to the native wp search, the following line of code under Custom Callbacks > Init Callback should do it:

window.sxQuery('.fusion-search-form').on('submit', function(e) {e.preventDefault(); e.stopPropagation();});

https://snipboard.io/B1CiNh.jpg

James

@jmshey90

Are you going to add the ability to reorder page boosting? Or does it sort by highest number first?

Jaroslav Vaňkát

@JVankat

@jmshey90 I'm not sure I understand what exactly you mean. Do you mean reordering the list of patterns, so if a page matches multiple ones, then you could prioritize which one gets used?

James

@jmshey90

Yes

Also, in the old panel, the Page Boost would appear when you indexed a single URL, so could see if the regex was working. I can't seem to see that anymore, so not sure if I've messed up my regex or its no longer viewable?

Jaroslav Vaňkát

@JVankat

@jmshey90 okay, the order is what's important, not the priority number. We're not planning on making this list sortable, but let me take a note and we'll talk about this. And we just don't show the value in the new interface, but we'll add it soon, thanks for noticing this!

James

@jmshey90

Thanks, I only have a few page boosting options atm, so I'll just manually change them.

I think the new control panel is really great btw!

Jaroslav Vaňkát

@JVankat

Glad to hear that, and appreciate all the feedback and your patience!

James

@jmshey90

I see for Content Groups you can override the xpath settings for image/content/title etc... are there any plans to allow overriding of the Search Snippet Xpath as well? I'm using the default meta description, but would be handy on select groups to extract something else for the search descriptions.

Jaroslav Vaňkát

@JVankat

@jmshey90 we currently aren't planning on adding this option, but let me put it onto the backlog. Currently the solution would be having multiple content group specific xpaths in the search snippet xpath (given you can distinguish between content groups based on xpaths).

James

@jmshey90

@JVankat I didn't realise xpaths could accept multiple inputs! Handy to know. Its working now.

I had another question about popular searches/full layout. On our current search (attached), we essentially mimic your fullscreen mode with an overlay that contains a search inbot/button. However, on ours, by default we should popular searches and some promo blocks. I was wondering the feasability of doing something with SS360?

I see that you have suggestions that pick up popular searches, but any way of getting them into the fullscreen mode? Or perhaps even just a static custom HTML panel that disappears once someone starts searching?

Jaroslav Vaňkát

@JVankat

@jmshey90 I see what you mean, that's definitely something we'll focus on in the future, but currently the only solution I can think of would be using the init callback to inject the content to the search layer (=static HTML).

E.g. ss360Config.callbacks.init = function(){sxQuery('#ss360-layer').html('<span>My Banner</span>');} (this might be slightly different for layover/fullscreen).

Would this work for you?

James

@jmshey90

I'll have a go, but sounds like something we'd be happy with =)

Jaroslav Vaňkát

@JVankat

Perfect, just let me know if you need any help with this.

Jaroslav Vaňkát

@JVankat

@jmshey90 just fyi, the filter options reordering should now work.

James

@jmshey90

Thanks, its working for me now (filter reordering)

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