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    Bong-Chu Papke
    @Bongmaster407
    Hi @JVankat and thank you for your response. Just one more question... maybe ;) isn't it possible to limit the results for Smart 404 to any number, e.g. 4? It seems that ss360Config.results.moreResultsPagingSize doesn't affect Smart 404.
    Jaroslav Vaňkát
    @JVankat
    @Bongmaster407 we could make it configurable, let me check whether we can squeeze it into this week, I'll get back to you later today.
    Bong-Chu Papke
    @Bongmaster407
    @JVankat - our client just doesn't want to overload their 404 page with too many Smart 404 suggestions, you know? They would like to have 3 or 4 suggestions and a button to display more if available. But please, I don't want to rush you. For them it's fine to release Smart 404 on their site with 12 suggestions, that's not a problem. We can adapt when you're fine with it. Maybe it would make sense to make it configurable similar to the site search, e.g. max. number of suggestions and paging size, maybe even more.
    Ah, and you removed filters and sorting from Smart 404, right? So, can I safely remove the CSS to hide them?
    Jaroslav Vaňkát
    @JVankat
    @Bongmaster407 yes, I did remove those two, removing the CSS should be safe. I think we should be able to make this configurable until Friday, will keep you posted on this.
    Bong-Chu Papke
    @Bongmaster407
    @JVankat
    Perfect, thanks a lot for both, filters and sorting, and Smart 404. I'd be happy to hear from you soon. As I said, don't rush the changes on Smart 404. It's really a cool feature. Cheers!
    Zhang Weixiang
    @that_wei_twitter
    Is there a way to prioritize the indexing for Header and then keyword density?
    Bong-Chu Papke
    @Bongmaster407
    @JVankat - a big thank you from our client, your support is highly appreciated!
    Az Troenkrasnow
    @troenkrasnow_twitter
    Will the features in the new update be available to Lightspeed users?
    Jaroslav Vaňkát
    @JVankat
    @troenkrasnow_twitter we are currently working on some last tweaks, we should be able to switch Lightspeed customers within the next two weeks.
    Olesya
    @lesyaelf_gitlab
    @that_wei_twitter it's the result title that gets prioritized the most and you can define what content exactly is used for your search result titles with the Title XPaths, e.g., //h1 for H1 headings, or //h2[@class='main-heading'] for H2 tags with the CSS class "main-heading".
    Keyword density is also taken into account but has lower priority.
    We are looking into the examples you've sent via email and will get back to you with more details shortly.
    Bong-Chu Papke
    @Bongmaster407
    Hi @JVankat - I wanted to ask if you have any news regarding the Smart 404 configuration possibilities we talked about (paging size, maybe max. number of suggestion).
    Jaroslav Vaňkát
    @JVankat
    @Bongmaster407 I've just deployed the changes, they are available in v13.3.41 and the setting is ss360Config.smart404.num (max 12). There's no pagination setting, so the pagination and max. number of suggestions are the same.
    Bong-Chu Papke
    @Bongmaster407
    @JVankat - thanks a lot. I'll take a look into it a bit later today as I'm currently working on something else.
    Bong-Chu Papke
    @Bongmaster407
    Hi @JVankat - unfortunately the changes for Smart 404 are not exactly what we expected. The additional config to limit the number of suggestions is useful after all. But we hope to be able to limit the number of visible suggestions, like in the search results, get like 4 suggestions and a button to show more if available. Does this make sense for Smart 404 from your perspective? For our client it would in fact make a lot of sense.
    Jaroslav Vaňkát
    @JVankat
    Hey @Bongmaster407 - okay, I guess there was some misunderstanding. So you would like to load e.g. 12 results, if avaiable, but would like to display the first 4 and hide the rest behind a more results button, is that correct?
    Bong-Chu Papke
    @Bongmaster407
    That's correct, @JVankat - maybe really with a config option like for the search results (ss360Config.results.moreResultsPagingSize).
    Jaroslav Vaňkát
    @JVankat
    @Bongmaster407 got it, let me try to take a look later this week, this won't be that easy to implement. Will keep you posted.
    Bong-Chu Papke
    @Bongmaster407
    Thank you, @JVankat, looking forward to hearing from you.
    yonatanLehman
    @yonatanLehman
    Hi. Suddenly my search results don't show any text snippets - even in the control panel search preview - yesterday it was working fine. I'm using "Use content behind search snippet XPath" with a rather long XPATH which is designed to more or less capture all text (//div[@id='mc-main-content']//p|//div[@id='mc-main-content']//li|//div[@id='mc-main-content']//dt|//div[@id='mc-main-content']//dd|//div[@id='mc-main-content']//div|//div[@id='mc-main-content']//a|//div[@class='mpld-descr']/p|//div[@id='mc-main-content']//h4|//div[@id='mc-main-content']//h3|//div[@id='mc-main-content']//h2|//div[@id='mc-main-content']//h1|//div[@id='mc-main-content']//meta[@name="description"]/@content) - any clues why this might be happening ?
    I did try a smaller XPATH an reindexing but it didn't help
    yonatanLehman
    @yonatanLehman
    I changed the XPATH to something simpler '//div[@id='mc-main-content']//*' and it started working - although I need to narrow it down a bit.Any tips on a good XPATH for general documentation?
    yonatanLehman
    @yonatanLehman
    Can someone tell me how I can set the snippet XPATH to express "all textual elements under div with class "C" excluding anything under div with class "D" or div with class "E". For context extraction this is easy because there are multiple XPATHs and both include and exclude but for results snippets it all needs to be expressed as single XPATH
    Jaroslav Vaňkát
    @JVankat
    @yonatanLehman maybe merging multiple xpaths with the pipe operator would be a simpler solution? For example //body[@class='docs']//div[@class='description'] | //body[@class='blog']//div[@class='excerpt']
    yonatanLehman
    @yonatanLehman
    It's easier to say "everything except" because I might miss something and not notice - it's easy to spot something and eliminate then test 400 pages of content and ensure everything is indexed. - Is there no way to say "except" in XPATH ? Is there a reason why context extraction has include and exclude xpath and snippet doesn't ?
    Jaroslav Vaňkát
    @JVankat
    @yonatanLehman do you maybe have a more specific example?
    yonatanLehman
    @yonatanLehman
    Sure. I need to capture all the text under the div with the class with id="mc-main-content" which appears on all my pages. But for example on the page https://applitools-docs-review1.herokuapp.com/docs/api/eyes-sdk/index-gen/class-eyes-espresso-java.html I don't want to see the language menu (under the h1 header) in the results snippet - this is a div with class="mpld-select-language"
    At the moment the snippet looks like this "Eyes method Class: EyesPlatform: Selenium 3Language: Java SDK: Latest other languages This is the constructor for the Eyes class. This is the main class used for executing checkpoints using Eyes. Syntax Eyes eyes = new Eyes(); Eyes eyes =…" - it should start with "This is the constructor" - the stuff before that should not be there
    (for the page whose link I sent it will say Espresso instead of Selenium)
    Jaroslav Vaňkát
    @JVankat
    @yonatanLehman I see, querying the ancestor might do it, something like //p[not(ancestor::div[@role="main"])]
    Jaroslav Vaňkát
    @JVankat
    @Bongmaster407 so I did take a look, and this isn't really possible, as soon as we'd have more than two pages (meaning num > 2 * moreResultsPagingSize), the interface wouldn't work as expected, which unfortunately isn't a super easy fix on our side --> would require a few development hours.
    Alex Edelstein
    @alexed1
    hi, noob question here. we have a Colombo plan. When we publish a new or updated piece of content, when does it get indexed? On the one hand, my dashboard says "When you update, add, or delete pages or posts, Site Search 360 takes care of instantly reflecting the changes in your search results."
    but on the other hand, my service plan says that I'm only getting "one weekly recrawl" If changes are really getting indexed instantly, what's the purpose of the recrawl?
    Bong-Chu Papke
    @Bongmaster407
    Hi @JVankat and thanks for having a look and getting back to me. I'm not sure if we can request this feature, or if it actually makes sense from your point of view. We already thought about implementing a work-around on our side. But as we tested it out a bit, we came across one case (/claims) where smart 404 returned one more result than the configured num or the max (12), including the more results button. This was the point where we thought it's definitely better to have a proper software solution on your side rather than a custom work-around. What do you think? May we request this feature?
    Jaroslav Vaňkát
    @JVankat
    Hi @alexed1 - I suppose you're using the Wordpress plugin, right? The Wordpress plugin is built in a way, that our api is notified whenever a post gets created/updated/deleted, so we update it immediately, which is one of the advantages of using the plugin. For most of our customers, the crawler is the only way of getting data to us, so that's why the crawling period is that important.
    Hey @Bongmaster407 - unfortunately we don't have much free capacity right now + this is the first time someone requests this functionallity, so we cannot really justify working on this right now. I will put reviewing the whole Smart 404 + this feature on our backlog, but it could take a few months until we get to it. If you'd want to prioritize this, I guess our support team could provide a quote for you (mail@sitesearch360.com).
    Bong-Chu Papke
    @Bongmaster407
    Thanks @JVankat! I really understand your points, all valid, no problem. I will get back to our client and then we'll see. I don't think they will go the way you suggested, which is a shame in my opinion. However, thanks again for your time and that you've taken a look into this. I assume that the ss360Config.smart404.num option will stay, right?
    Jaroslav Vaňkát
    @JVankat
    @Bongmaster407 thanks for your understanding! The ss360Config.smart404.num option will definitely stay.
    Crystal Berg
    @SparkYourTruth_twitter
    My search box isn't displaying properly.
    Jaroslav Vaňkát
    @JVankat
    Hi @SparkYourTruth_twitter - sorry for the delay. What is your siteId? I will take a look.
    Frank Martin
    @fgmartin

    I'm using the Wordpress plugin, version 1.1.24, but I'm not seeing the updated Control Panel ( https://docs.sitesearch360.com/whats-new-in-the-new-site-search-360-control-panel ). Is this an issue with the Wordpress plugin?

    Is there a release date for the Wordpress plugin update? I have some unhappy stakeholders as I can't pin search results for All Results. Thanks.

    Jaroslav Vaňkát
    @JVankat
    Hi @fgmartin yes, the switch is now available to wordpress users, you'd just need to log in to control.sitesearch360.com and should get a dialog inviting you to switch + a wordpress plugin update is recommended (to v1.1.25).
    Frank Martin
    @fgmartin
    @JVankat We are on v1.1.25. Yesterday, before posting here I went to the control panel which invited me to create a Test Site ([our.account]_test), which I did. Is this the Test Site now my active Control Panel? I don't see another invitation or means to switch over.
    Jaroslav Vaňkát
    @JVankat
    @fgmartin https://app.sitesearch360.com/welcome should have a I'm ready button where you can switch your live account to the new environment.
    Frank Martin
    @fgmartin
    That redirects me to the _test account. I tried with an incognito window, as well.
    Jaroslav Vaňkát
    @JVankat
    image.png
    do you see this screen? the Switch My Account to This New Interface Now button will move your live account to this interface (even though you're logged in with your test account)
    Frank Martin
    @fgmartin
    Not seeing that when logged in or after logging out/in.
    Jaroslav Vaňkát
    @JVankat
    @fgmartin let me take a look, what's your siteId?
    Frank Martin
    @fgmartin
    cmcmainstage.wpengine.com - thanks
    Jaroslav Vaňkát
    @JVankat
    @fgmartin everything looks correct to me. So you don't see the Welcome to the new SS360 control panel! on this page: https://app.sitesearch360.com/welcome?projectId=1224 ?
    Frank Martin
    @fgmartin
    Yes, but that ID is cmcmainstage.wpengine.com_test . Does this mean I need to log into the WordPress Plugin dashboard as cmcmainstage.wpengine.com_test ?