These are chat archives for ushahidi/Community

23rd
Apr 2016
Ushbot
@ushbot
Apr 23 2016 00:27
[Will, Ushahidi] @DavidBraunGuest how can we help?
Ushbot
@ushbot
Apr 23 2016 04:35
[David Braun, Ushahidi] Thanks Will for your support. I'll have my programmer connect with you. Her email address is mlssabio21@gmail.com. She is having problems integrating any SMS service with v3 platform--Nexmo or Twilio... she feels there is something wrong with the code. If you can email her for further details, I would be very grateful. Whether you have time to connect with her or not, thanks for all the help... really appreciate it. Have a great weekend. =)
Ushbot
@ushbot
Apr 23 2016 16:19
[Mariah, Ushahidi] Hello @Jason
[Mariah, Ushahidi] I was trying to do this command /var/www/api.com/public_html/platform/bin/ushahidi dataprovider incoming
[Mariah, Ushahidi] but I was getting this error msg: PHP Warning: require(/root/application/kohana.php): failed to open stream: No such file or directory in /var/www/api.impactumbrella.com/public_html/platform/bin/ushahidi on line 9
PHP Fatal error: require(): Failed opening required '/root/application/kohana.php' (include_path='.:/usr/share/php:/usr/share/pear') in /var/www/api.impactumbrella.com/public_html/platform/bin/ushahidi on line 9
[Mariah, Ushahidi] please help @Jason
Ushbot
@ushbot
Apr 23 2016 16:36
[David Braun, Ushahidi] Hi Jason... having trouble integrating any SMS into v3 platform. Programmer & I started with Nexmo & couldn't get message displaying inside admin. Tried different suggestions from Will with no success. We've switched to Twilio with same problem. We asked for help. Again suggestion for command line testing was: /var/www/api.com/public_html/platform/bin/ushahidi dataprovider incoming Still isn't showing anything in the platform. Help?
[Mariah, Ushahidi] Hi @DavidBraunGuest
Ushbot
@ushbot
Apr 23 2016 16:56
[David Braun, Ushahidi] Hi Jason or Ush... Really appreciate your help. Due to the different time zone we're in it's getting late... Just wondering if we could answers the question I posted?
[Mariah, Ushahidi] Yes please answer
[David Braun, Ushahidi] Are you there Jason?
[Mariah, Ushahidi] @Jason
Ushbot
@ushbot
Apr 23 2016 18:05
[David Braun, Ushahidi] ??
Ushbot
@ushbot
Apr 23 2016 19:27
[David Braun, Ushahidi] Hello Will. We have been trying to integrate Twillio SMS with v.3. Problem is when we gave command you suggested: /var/www/api.impactumbrella.com/public_html/platform/bin/ushahidi dataprovider incoming We get this error message: PHP Warning:  require(/root/application/kohana.php): failed to open stream: No such file or directory in /var/www/api.impactumbrella.com/public_html/platform/bin/ushahidi on line 9
PHP Fatal error:  require(): Failed opening required '/root/application/kohana.php' (include_path='.:/usr/share/php:/usr/share/pear') in /var/www/api.impactumbrella.com/public_html/platform/bin/ushahidi on line 9 What do you suggest?
Ushbot
@ushbot
Apr 23 2016 19:37
[Will, Ushahidi] @DavidBraunGuest Sorry for delay, it's saturday where I am. I will take a quick look now.
[David Braun, Ushahidi] Thank you Will...
[Will, Ushahidi] Can you try running the command in the platform root directory
[Will, Ushahidi] so you would run ./bin/ushahidi dataprovider incoming
[Will, Ushahidi] and paste the output
[Will, Ushahidi] @DavidBraunGuest ^
[Will, Ushahidi] or indeed @MariahGuest4 ^
Ushbot
@ushbot
Apr 23 2016 19:43
[David Braun, Ushahidi] Unfortunately it is 3:38am where Mariah is. I will forward this instruction to her.
[Will, Ushahidi] Ok great, perhaps we can arrange a time/timezone that someone from ushahidi and mariah will be online together for a little while
[Will, Ushahidi] what timezone is @MariahGuest4 in?
[David Braun, Ushahidi] Mariah is in PHT. She is working in Phillipians.
[David Braun, Ushahidi] That would be great if we could arrange a timezone connection between ushahidi & mariah...
Ushbot
@ushbot
Apr 23 2016 19:55

[Will, Ushahidi] Ok, well we have someone in UTC+12:00, UTC+03:00 and I'm in UTC:-05:00. Can you ask Mariah to create an issue on our github here: https://github.com/ushahidi/platform/issues with the details of how she set it up and the error she is getting, if she can describe the setup as much as possible that would be great.

I believe the issue with Nexmo was that your setup was autoreplying so the messages were not actually reaching the platform. But we should be able to work it through with you. I think Monday morning here time @Robbie may be available, if not @Jason will be up next and then I'll be available at the end of her day Monday. The best thing to do would be to come to this channel as early as possible in her day on Monday.
@DavidBraunGuest

[Link, Ushahidi]

ushahidi/platform

platform - Ushahidi Platform v3 API

[David Braun, Ushahidi] Thank you Will for the info. and heads up--really appreciate it. I will pass this message on to Mariah. =)
[Will, Ushahidi] no problem, all the best!