These are chat archives for ushahidi/Community

27th
Oct 2016
Arturo
@ArturoQuintana
Oct 27 2016 13:20
hello there!
I need some help related with Ushahidi.
I am trying to update the platform, but I am getting some errors
Ushbot
@ushbot
Oct 27 2016 13:54
[Angela Oduor Lungati, Ushahidi] Hey Arturo
[Angela Oduor Lungati, Ushahidi] What version are you running?
Arturo
@ArturoQuintana
Oct 27 2016 13:55
Hi Angela
thanks for you time
How can I know the version?
Ushbot
@ushbot
Oct 27 2016 14:00
[Angela Oduor Lungati, Ushahidi] could you share a link here?
Arturo
@ArturoQuintana
Oct 27 2016 14:01
yes
of course
thanks Angela, I am feeling really upset with this problem :-/
Arturo
@ArturoQuintana
Oct 27 2016 14:26
hello Angela, any news?
Ushbot
@ushbot
Oct 27 2016 14:30
[Jess Shorland, Ushahidi] Hi Arturo, would you also mind sharing the errors you're receiving? either screenshot or text will be fine
Arturo
@ArturoQuintana
Oct 27 2016 14:31
yes, thanks
when I updated the client, following these steps https://www.ushahidi.com/support/upgrading-ushahidi, the system stops to work

when I tried to update the API
I get this message:

>>> Skipping git

and nothing happens

Ushbot
@ushbot
Oct 27 2016 14:54
[Angela Oduor Lungati, Ushahidi] sorry for the delay Arturo
[Angela Oduor Lungati, Ushahidi] we’re flagging this for the dev team to help out
Arturo
@ArturoQuintana
Oct 27 2016 14:54
thank you so much!
Ushbot
@ushbot
Oct 27 2016 14:55
[Angela Oduor Lungati, Ushahidi] @will @rjmackay @davidlosada @jason any pointers? Arturo is having problems updating his client
Ushbot
@ushbot
Oct 27 2016 15:07
[Will Doran, Ushahidi] @ArturoQuintana, you are working with FIU yes? If you have time tomorrow morning I can set aside time to work through it with you
Arturo
@ArturoQuintana
Oct 27 2016 15:08
ok
this will be perfect!
I need to solve these problems as soon as possible
Thanks so much!
Arturo
@ArturoQuintana
Oct 27 2016 15:15
I would like to schedule a WebEx /Skype
a meeting in general
because we would like to do a lot of things.
But, I must start with being up to date.