These are chat archives for ushahidi/Community

11th
Sep 2017
Elísio Leonardo
@backstageel
Sep 11 2017 04:17
Hello, is someone there?
CR0CKER
@CR0CKER
Sep 11 2017 04:27
Doesn't look like any of the Ushahidi folks are actually here. Not sure where they communicate, but it's pretty dead here.
Ushbot
@ushbot
Sep 11 2017 07:00
[David Losada, Ushahidi] Hi, I’m pretty sure we have QA’ed the latest version of Ushahidi iOS mobile app to be able to send survey data.. which is the exact version you are using, CR0CKER?
[David Losada, Ushahidi] I’m not aware of the open channels through IRC, but I’ll make sure to raise this point in our internal coordination channels
CR0CKER
@CR0CKER
Sep 11 2017 08:11
Hi David, the IRC channel is on Freenode: #ushahidi . It's marked as Dev Chat and has a bunch of members, but nobody seems to check in. What's your main platform? Is there a mailing list?
My Ushahidi iOS version is 1.4
Elísio Leonardo
@backstageel
Sep 11 2017 09:51
Ok, I'm trying to deploy Ushahidi V3, have some questions and dont know where to ask
Ushbot
@ushbot
Sep 11 2017 09:51
[David Losada, Ushahidi] here’s a good place @backstageel
[David Losada, Ushahidi] CR0CKER , I think our mailing list is no longer active, but you may want to look at the forums: forums.ushahidi.com
[David Losada, Ushahidi] there’s a new version out, 1.5 . that may help with your problems
[David Losada, Ushahidi] if it doesn’t, could you please report with a screenshot of the error or similar?
Elísio Leonardo
@backstageel
Sep 11 2017 10:23
Is it possible to change the default ushahidi theme on V3? I want to use V3 but with a theme that looks like V2 one... How can i change the theme?
Ushbot
@ushbot
Sep 11 2017 10:37
[David Losada, Ushahidi] if you would like to change the colors etc, that may be done only with changing css rules at https://github.com/ushahidi/platform-pattern-library then readjusting the dependency in https://github.com/ushahidi/platform-client to point at your customization and rebulding
[David Losada, Ushahidi] changing the whole layout to be exactly as it was in v2, sounds like a much more complicated undertaking
1.4 is the latest version I see on the iOS app store
Ushbot
@ushbot
Sep 11 2017 10:53
[David Losada, Ushahidi] oh I see 1.5 must be going through that looong approval process in the app store. is this on a deployment you’ve installed yourself?
CR0CKER
@CR0CKER
Sep 11 2017 11:37
No, it's on Ushahidi.io
Ushbot
@ushbot
Sep 11 2017 11:52
[David Losada, Ushahidi] oh ok, is it protected in any way? does submitting through the web client work well with the same user and password?
CR0CKER
@CR0CKER
Sep 11 2017 12:07
David, it's not protected and submitting a response has worked once over VPN after many many tries, but I had to resubmit maybe 20 times before it went through.
Submitting through web works.
Same device, same connection, but doing it without the app is more hassle
Btw, I had also asked a few days ago here or via another channel whether it's possible to get a search field when embedding the map on my own website. Right now I can only filter by survey, but not actually search the map for markers/responses.
Ushbot
@ushbot
Sep 11 2017 17:59
[David Losada, Ushahidi] that’s very interesting behaviour CR0CKER . I’m not quite sure why the transmission would be less reliable when originated from the mobile app, than from the browser. I think that in theory, the number of requests involved should be around the same in both cases, using the same protocols and channels. I’m going to share your message in our mobile development internal channels to see if someone comes up with an idea.
[David Losada, Ushahidi] Interesting experience from a user in China that is having trouble submitting via the mobile app. It worked for him/her with no problem while using the mobile browser. Can anybody come up with a theory? Anything different in the amount / size of the requests the transaction requires when done from the platform mobile app?
David, it's not protected and submitting a response has worked once over VPN after many many tries, but I had to resubmit maybe 20 times before it went through.
[David Losada, Ushahidi] ignore the above, fat fingers late in the evening
Ushbot
@ushbot
Sep 11 2017 18:07
[David Losada, Ushahidi] re: search field on embed .. there must have been a design / UX decision to drop that on restricted dimensions + embed . I would suggest filing a github issue at https://github.com/ushahidi/platform so that we discuss and tackle the issue in detail there
Igor Golov
@TechnoDexx
Sep 11 2017 18:18
Hello all! I need your help.
I need to install Ushahidi on my production server. Development is not planned.
Igor Golov
@TechnoDexx
Sep 11 2017 18:23
Hm.
Ushbot
@ushbot
Sep 11 2017 18:30
[David Losada, Ushahidi] please check out our install guides: https://www.ushahidi.com/support/install-ushahidi
Igor Golov
@TechnoDexx
Sep 11 2017 18:32
@ushbot I tried that. Without success. Now I need physical help...
Ushbot
@ushbot
Sep 11 2017 18:34
[David Losada, Ushahidi] what kind of server are you running? Which install approach did you try?
Igor Golov
@TechnoDexx
Sep 11 2017 18:37
I'm using the Ubuntu server version 16.04 LTS I tried to clone the repository and work with it according to the instructions downloaded from the Ushahidi support site
@ushbot I'm using the Ubuntu server version 16.04 LTS I tried to clone the repository and work with it according to the instructions downloaded from the Ushahidi support site
In a branch that is cloned, there are errors that are already fixed with some release. Only I do not know which. @ushbot
Igor Golov
@TechnoDexx
Sep 11 2017 18:44
@ushbot Can I make it all one script? Just for ease of use of the product by ordinary users? I have failed because of errors ...
Ushbot
@ushbot
Sep 11 2017 18:45
[David Losada, Ushahidi] in case you would just like to deploy and not going to do any development, I would recommend using our pre-built releases here : https://github.com/ushahidi/platform-release/releases
[David Losada, Ushahidi] that essentially gives you a compressed file that you can untar in your server .. then you may configure your webserver to point at those files, and hopefully it works
[David Losada, Ushahidi] there are of course always considerations specific to your environment that we can’t account for
[David Losada, Ushahidi] but the pre-built release simplifies things quite a bit
[David Losada, Ushahidi] the corresponding instructions are here: https://www.ushahidi.com/support/install-ushahidi#installing-the-latest-release
Igor Golov
@TechnoDexx
Sep 11 2017 18:47
How to update? @ushbot
Ushbot
@ushbot
Sep 11 2017 18:48
[David Losada, Ushahidi] when a new release comes out, you would uncompress it on top of the old one. Just keep a copy of whatever files carrying your configuration, so you may re-apply them in case they are overwritten
Igor Golov
@TechnoDexx
Sep 11 2017 18:55
@ushbot Well thank you. I will ask questions in case I do not understand something.
Ushbot
@ushbot
Sep 11 2017 19:09
[David Losada, Ushahidi] you are most welcome
Igor Golov
@TechnoDexx
Sep 11 2017 19:09
@ushbot Thanks
@ushbot So difficult, but so interesting...
Igor Golov
@TechnoDexx
Sep 11 2017 19:42
@ushbot Step 7 of the instruction is mandatory or you can simply skip it?
Ushbot
@ushbot
Sep 11 2017 19:45
[David Losada, Ushahidi] only needed if you need to pull data from twitter/email or.. send email alerts, stuff like that
Igor Golov
@TechnoDexx
Sep 11 2017 19:47
@ushbot Means are mandatory for me
Igor Golov
@TechnoDexx
Sep 11 2017 20:07

@ushbot I have an error: Not Found

The requested URL /index.html was not found on this server.

Apache/2.4.18 (Ubuntu) Server at map.autism-support.ru Port 80

Igor Golov
@TechnoDexx
Sep 11 2017 20:45
@ushbot Can the script come up with everything to be customized? It's very hard, besides, English is not my native language - I'm Russian.
Ushbot
@ushbot
Sep 11 2017 21:01
[David Losada, Ushahidi] It looks like you need to point your Apache webserver to the folder where index.html is present . After unpacking the file downloaded from github , there should be a html folder containing that file
[David Losada, Ushahidi] the file does a lot of the work already done, but it still requires some server management skills like configuring web servers, database servers and running some commands. I’m sorry we can’t just script all that to happen easily on your side, with the resources we have
Igor Golov
@TechnoDexx
Sep 11 2017 21:04
@ushbot Ok, no problem.
Ushbot
@ushbot
Sep 11 2017 21:05
[David Losada, Ushahidi] I will be ending my day now, but please keep asking questions here and we will try to help
Igor Golov
@TechnoDexx
Sep 11 2017 21:05
@ushbot Thank you, David. Good luck!
Ushbot
@ushbot
Sep 11 2017 21:06
[David Losada, Ushahidi] удачи!
Igor Golov
@TechnoDexx
Sep 11 2017 21:55
@ushbot What if Ushahidi DocumentRoot differs from /var/www/html?
Ushbot
@ushbot
Sep 11 2017 21:58
[Romina Suarez, Ushahidi] You should be able to point to the right document root in your apache config. It should not matter if the document root is /var/www/html or /var/www/yourusername , etc.
Igor Golov
@TechnoDexx
Sep 11 2017 21:59
@ushbot As virtual host?
Ushbot
@ushbot
Sep 11 2017 22:01
[Romina Suarez, Ushahidi] (as long as the vhost is set correctly).
Are you getting a new error?
Igor Golov
@TechnoDexx
Sep 11 2017 22:02
@ushbot Just a moment, please
Igor Golov
@TechnoDexx
Sep 11 2017 22:09
@ushbot I moved Ushahidi to /var/www/platform/html and I do not know how to make the correct configuration of the virtual host.
@ushbot Now I'm going to sleep. See you tomorrow. Good luck!